Sie werden eventuell weitergeleitet
"The food was good. We ordered the bread and olives for appetizers. Both were tasty. My steak was over salted but the fries were great. My co-worker had the lamb ragu special and he loved it."
Telefon: +15203985382
Adresse: 100 South Avenida Del Convento, Tucson, 85745, United States Of America, San Xavier
Stadt: San Xavier
Webseite: http://agustinkitchen.com/
Montag: 11:00 -21:00
Dienstag: 11:00 -21:00
Mittwoch: 11:00 -21:00
Donnerstag: 11:00 -21:00
Freitag: 11:00 -22:00
Samstag: 10:00 -22:00
Sonntag: 10:00 -21:00
Gerichte: 16
Ausstattung: 5
Kategorien: 5
Bewertungen: 717
I set up Mother's Day reservations for 2:15, on Sunday, on OpenTable, the process was great. According to OpenTable I had a 24 hour cancellation period, meaning I had to cancel the reservations the day before the reservation or I would be charged $50 per person I had reservations for 4). Our Mother's Day plans changed and I called on Saturday late morning, early afternoon to cancel the reservation. The girl that answered thanked me for calling and that she would cancel the reservation she sounded busy at the time). I then called Sunday morning to confirm the cancellation, again the girl I spoke with sounded busy. She just said thank you for calling and got off the phone. The next day I was charged a $200 no-show fee. I called later that day multiple times, and left multiple voicemails, with no return call I figured the times and days open on Google were incorrect). I then called multiple times on Tuesday and finally got ahold of someone that said a Manager would call me back within an hour. They did not. Called times more during the next 2 days, left an other VM or two, again no response and no callbacks. Finally got ahold of someone again today, Friday. I was again told that I would receive a callback from a manager. A bit later I receive a phone call and after explaining everything, the gentlemen said that nothing could be done. I explained my frustrations, likely a little rudely, and was told that if I felt the way I did, I should dispute the charge with my bank. I explained that I would prefer to resolve this without disputing the charge, he then told me that he would ask the GM to call me sometime on Monday.The entire experience has left an extremely sour taste in my mouth. Apparently, it's my fault for not ensuring the girl answering the phone canceled the reservation on Sat. Horrible Customer service and frankly cost me $200.
We took advantage of the few remaining temperate evenings to enjoy Agustin Kitchen's outdoor space. The courtyard setting is particularly inviting. Most restaurant patios face parking lots or streets. Agustin Kitchen is unique. As usual, the food was delicious, and the service spot-on. Couldn't ask for a better experience.
Everything was on average over price for the food that you're getting maybe dinner is much better but lunch/brunch was average . The oysters with fresh and those were very tasty but the sea prepare those jk . The kids Burger overcooked so were the potatoes from eggs Benedict .
Food is amazing...so incredibly fresh. Great menu—lots of choices. Hard to choose which lunch to pick. Our server (who was also the host) could not have been any more attentive. Definitely will go back
The food was good. We ordered the bread and olives for appetizers. Both were tasty. My steak was over salted but the fries were great. My co-worker had the lamb ragu special and he loved it.
