Biscuit Cafe - Tisch reservieren

I think it might be a good assumption the favourable reviews here are by friends/family of the staff. Apart from one young girl (who was working her socks off the staff were rude, arrigant and downright ignorant. There is simply no excuse for people within hospitality to display such bad attitudes to paying, polite customers. One customer “can we sit outside?” Reply “no, we’re short staffed”. “How about you serve us inside and we take it out, and then bring the plates back as we leave?” “NO! YOU’RE NOT SITTING OUTSIDE!”. Inside the cafe, four table had “reserved” signs on them. They were definitely not reserved. I telephoned from outside and asked to make a reservation “we don’t take reservations, just walk up” There were around 11 free tables (plus four “reserved” . If four staff can’t manage that, they are in entirely the wrong line of work. Awful attitudes from the ageing blonde woman, matched only by the rudeness of the young man. Take a picnic, or go to the nearby pub.

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Horrible experience. Only stopped in for a cup of takeaway tea and to use the ladies. I was asked aggressively reading other reviews, seems to be the Manager) if I had wet hands?! I thought I’d give the benefit of the doubt that she was concerned over paper towels running out and being a bit clumsy asking. No- she was being flat out rude. When I responded that I didn’t see any paper towels in the bathroom she continued with the passive aggression and informed me they were right in front of me above the sink. Took my tea and left sharpish. I’m local and enjoy walking the coastal path. Won’t return here. Shame as it looked like a nice place for cakes and home cooked food.

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My wife went to get two takeaway coffee’s and a piece of cake at 2pm. Waitress was friendly and took order but the guy behind the counter was rude and exclaimed !” we are not making any more takeaways!”. He told the guy in front of my wife “he was okay and get his takeaway”. All the waitress could do was show open hands as if it was outwith her control. I will never ever visit this cafe again, shocking way to treat customers! If I had anything to do with the licensing of this premises, it would be revoked!

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Stopped by for a pot of tea and dessert and had the best time service!! . Ordered a cookie and was quickly called out as Americans!! we’ve been schooled so yes, my friend ordered a biscuit and I ordered a Mars caramel fudge square. Yum yum. Best afternoon tea so far!!! And such a fun and adorable cafe…thank you for the laughs and education!!!

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Lovely friendly atmosphere , food all looks good with plenty choices . is there a reason there are no vegan gluten green options on the menu ?

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