Black Bear Diner

My experience at a Black Bear Diner up north in Monterey Bay was unforgettable over how amazing the food was. Everything was just right. As for this place though I 'm saddened to say that it 's not the same. THE FOOD: the food was one of the saddest things I 've eaten in a while. So me and my dad went to this place and I ordered the BIGFOOT Country Fried Steak and 3 Eggs with hash brown and 2 biscuits and he ordered Meatloaf with Onion Rings, Corn Bread, and 2 Stuffed Baked Potatoes. Sure it 's a big order but when I was eating it over at Monterey Bay this was light work for them. Now comparing restaurants is one thing but since they 're both under the same name it shouldn 't be excusable. The wait time for the food truly showed just how sad the food came out. My dish had hash browns burnt and it was even noticeable just by looking at it. My country-fried steak was as hard as a rock and even the knife that 's supposed to cut it even had a hard time cutting it down to pieces. The gravy on my steak was THE weirdest thing I 've eaten since it was jello which I 've honestly never seen before in my life and some parts I had to even break down just to SPLIT GRAVY! Of all things to split I HAD TO SPLIT MY GRAVY into PIECES OF JELLO! My dad 's food had bacon bits that looked more like chips due to how burnt the bacon bits were. His meatloaf looked more like a slob compared to actual meatloaf and at least it tasted alright, but nothing could have prepared me for what I was going to experience with my biscuits. When we think of biscuits it 's a soft bread that we can put butter and/or gravy with it to make it even taste better. That 's the complete opposite of what I was given. My biscuits were as hard as a brick. I felt like I could 've broken my teeth by just eating the biscuits. I tried to make it better by making it into a sandwich with the eggs, butter, and hash brown but the biscuit was still as hard as a BRICK! The only good thing that was on my side was the eggs and the only good thing on my dad 's side was the cornbread and the onion rings. THE BAD: the workers felt like they weren 't even paying attention to how everything was going for me and my dad since it was awful. I did have a first experience with one of the workers. An older lady that was serving us was giving out our food and then she took off without a word and 30-45 seconds later she realizes that she forgot to give me and my dad utensils to even eat the food and I don 't believe I 've ever experienced that in my life but now I did with this restaurant. So not only do the workers look like they don 't even care but they also were just chilling there at the front counter as if they 've got nothing to do with this place. There were dirty tables all around from the back to the front yet these workers weren 't paying a dime to care about it. Plates that were just left there and it took them almost 30 mins later or so to realize that hey there 's work to do . But even then it shouldn 't take the LITERAL MANAGER TO COME OUT AND DEAL WITH IT HIMSELF! He has workers for a reason it doesn 't make any sense how he 's the one doing more work than anyone of his workers that were out there in the front. If this is the example he 's giving out then why aren 't the rest of them following? OVERALL: Either this place needs a better manager or better workers. Whatever the case may be this place needs to get better. Unfortunately, I was not able to check the bathrooms of this place but since I saw the workers just standing there doing nothing I wouldn 't be surprised that the bathrooms are disgusting. I would advise people to steer away from this place until it fixes itself cuz it needs a lot of fixing.

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I ordered the roast turkey dinner. Everything was great except the turkey. It was not roast turkey. It might have been canned turkey or compressed turkey but certainly was not roast turkey. It wasn’t worth eating. I was looking forward to roast turkey similar to Thanksgiving turkey. It was disappointing. I do not recommend ordering their canned turkey until they begin serving roast turkey as specified on their menu. Beware.

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I order pot roast it was nasty,the meat was really hard the vegetables were undercooked,the flavor of the gravy was with a **** taste huge portion of unflavored mashed potatoes,not going back.

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I was very delighted with how fast we were seated and served in spite of them being under staffed . Our food was fresh , hot and delicious will be going back.

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I love the portions. I love their food. is so fresh and it's so much I love going to black bear diner.

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