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"Good customer service but food wasn’t good. I ate my side salad and nibbled on the white rice but the honey walnut shrimp was worse than Panda Express."
Telefon: +14692849505
Adresse: 3550 Regent Blvd, 75063, Irving, United States
Stadt: Irving
Webseite: http://blacksesamedfw.com/
Montag: 10:30 -20:00
Dienstag: 10:30 -20:00
Mittwoch: 10:30 -20:00
Donnerstag: 10:30 -20:00
Freitag: 10:30 -20:00
Gerichte: 29
Ausstattung: 5
Kategorien: 5
Bewertungen: 2477
This place completely screwed up my food and wanted to do absolutely nothing to replace it, correct it nor accommodate me in any way.. they substitute meats on their own without confirming with the person spending the money.. I asked for beef curry they gave me this cheap strip beef that taste sweet and nothing about the spicy beef curry is supposed to be sweet.. they are extremely rude and blamed my order being messed up on UberEat when UberEats doesn’t make the food.. I never heard of a place not wanting to correct your food and being rude about it knowing they messed up.. it’s called being accountable and providing good service but apparently they don’t understand that concept..
Woman owned restaurant!!!!The staff was great. The service was great.I made a mistake on my order and asked for Spring Rolls uncooked)instead of Egg Rolls which are cooked). We quickly cleared up the mistake and got me exactly what I wanted !My food tasted fresh, it was piping hot, my veggies had the right texture not overcooked), and i was very happy !The selection of food is nice and the place is pretty and very clean and tidy.I enjoyed my experience ! Go see for yourself !
First time hereOrdered general chicken bento boxAnd chicken glass noodlesGeneral chicken had a nice spice levelGlass noodles had good balance of noodles veggies and chickenWe are on a very low salt lifestyle so found food a bit salty for us. Would be perfectly fine for anyone else to be very clear this is on us. Not the foodPotions were sufficient for usService was welcoming and friendly by Olivia ?We were happy to see vegetarian options as wellWill be back for sure
Great food. I enjoy the fried rice. it wasn't as spicy as I liked , but I enjoyed the texture of it and the mixture of ingredients that went into make it. Service was very nice when i arrived as well and they keep the place clean.
Good customer service but food wasn’t good. I ate my side salad and nibbled on the white rice but the honey walnut shrimp was worse than Panda Express.
