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"They no call no showed for my dogs evaluation. Called many times, waited 15 min, and left a voicemail, after the first message I left the voicemail box was full. Very poorly run facility, would not recommend."
Telefon: (+1)6178583647
Adresse: 333 Acton Rd, 01824, Chelmsford, US, United States
Stadt: Chelmsford
Webseite: http://www.bostondog.co/
Montag: 07:00 -19:00
Dienstag: 07:00 -19:00
Mittwoch: 07:00 -19:00
Donnerstag: 07:00 -19:00
Freitag: 07:00 -19:00
Gerichte: 0
Ausstattung: 1
Kategorien: 3
Bewertungen: 20
The Chelmsford location has an owner and a manager who do not know how to run their businesses. Do they even know what what the dog to boarder ratio is? This location does not seem to follow the national guidelines. Doggy day cares should have a minimum of 15 to 1 dog to boarder ratio based on active dogs. Most day cares are 10 to 1. Most Boston Dog locations have a minimum 20 to 1 ratio (possibly larger) which is too high unless all dogs are considered not active! What dog is not active, especially younger dogs? None! After having evaluated the Chelmsford location, I have decided that this location doesn't warrant a good review. The manager of Boston Dog Company at Chelmsford does not seem to really care about the dogs; it's a business, that's all. If you want a caring day care, don't go here.
Very poor communication. Booked my dog last minute, was told they had 1 spot and to sent vaccination records via email. Sent everything over, no response. Called the following day to confirm, was again asked to email with a time of drip of and pick up as they go by appointment. Was told I would have a email response and I haven’t heard anything. Ended up booking with another kennel
My family had an emergency situation this morning and needed to find a place for our dog to board and have some training immediately. I called and spoke with the manager Christine and within an hour I was there meeting with her and dropping our dog off. I am thoroughly impressed so far and can’t say enough about them. Thank you, thank you, thank you!!
I had my two dogs stay there while me and my family went on vacation since we couldn’t find a sitter. When we picked them up after vacation on my dogs had a chunk of hair missing on his neck like another dog had attacked him. My two dogs get along very well together so they didn’t hurt each other.
They no call no showed for my dogs evaluation. Called many times, waited 15 min, and left a voicemail, after the first message I left the voicemail box was full. Very poorly run facility, would not recommend.
