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"I like their bread, the one that is well cooked. The white wand does not deliver enough aroma (especially caramel touches). And here we can have well-cooked bread: The staff is nice and smiling. I pass from time to time and I'm not disappointed. The cabbages are miam too!"
Gerichte: 9
Kategorien: 5
Bewertungen: 958
Hello, although it's not a restaurant except sandwich menus, not even Coca Cola who Pepsi! Here are my remarks: I've been there since the opening because next to my place. Too bad it's not open 7 days 7. Service and reception can be improved and even more since late August-early September. The staff was almost changed after the summer vacation. Only the oldest baker said hello despite his removal from the waitresses. The previous ones were unfriendly and there it's worse! Why this hole throughout the window, currency and purchases fall on the product? There are also some sellers who believe in a fishery by shouting and trying to sell you the store! Horror, we want to leave. The bread is correct with 3 cooked white, golden and well cooked for 0,95 € 3 1 free The pastries are also correct 3 1 too. On the other hand, the pies and other Tropezienne are defrosted, raises a salesman to a client she asked for a wait for it to be defrosted before eating. Another negative point: THE PROPRETÉ or rather the dirt: Raise your head and regarge the canvas over the window and products: at least 1 cm of dust!!! And the organization of the service is to review completely: slow service, payment, etc. I'm really going back because it's close to my house and Mondétour's bakery is no more kind...
Quality deteriorates over time. Few staff, random schedule, closed on Sunday when large fee is open. I presented myself on Monday August 1st at 10am that it was not my surprise to see the rays completely empty no patisseries no special breads, nothing except breads. The seller's response to my astonishment lacks staff so no special bread. That's weird. Yesterday Tuesday 2 August I sent someone from my family to take his famous special breads since the seller had specified me tomorrow. The person came at 6:30 p.m. and found closed doors closed at 6 p.m. while the displayed hours are closed at 7:30 p.m. It turns out to a non-respect to the customers in spite of their breads that remain of good quality even if it has diminished over time and I have just learned that their pastries are defrosted pastries, it is not specified anywhere and when we know that we should not freeze defrosted products it becomes dangerous for health because I freeze my bread for the week. Store policy to review as its service management when you see a serving person and others you wonder what they do when they see the queue and I work in the business.
On Saturday morning a salesman for your store... knowing that 20 people are waiting outside...why...the second seller put the bread in the oven. I'm not mad at the sellers because very competent and courageous people. I think you have a big recruitment problem, a lack of consideration of your employees. Why I put a message on this site because your customer relationship service does not respond to our emails, why this service exists......
A change in traffic occurred a few weeks ago in the shop without changing the box which is therefore at the entrance The customers are therefore moved to the entrance and no longer pass in front of the windows Moreover, it is increasingly complicated to have special breads and pastries due to lack of C staff is a shame because the products are very good and the ratio of quality prices quite correct
I like their bread, the one that is well cooked. The white wand does not deliver enough aroma (especially caramel touches). And here we can have well-cooked bread: The staff is nice and smiling. I pass from time to time and I'm not disappointed. The cabbages are miam too!
