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"Emre was simply great. He was funny and absolutely judged the mood. The food was great and the experience was fantastic all round."
Telefon: +442392818979
Adresse: 51 Southsea Terrace, PO5 3AU, Portsmouth, United Kingdom
Stadt: Portsmouth
Gerichte: 21
Ausstattung: 15
Kategorien: 5
Bewertungen: 3623
We often visit the BH&K and enjoy sitting both outside and inside. We sat inside today and had a few quibbles with the barman. He overcharged for our drinks. Probably a genuine mistake, but he didn 't charge the reduced 'Hoppy Hour ' prices that he should have done and when my husband mentioned it afterwards, the barman didn 't offer a refund on the next drink we bought. He just shrugged about the overpayment. My glass of wine was served in a very dirty glass which, when I returned to the bar with it, he did admit he may have put it next to the glass washer, then picked it up by mistake and served my drink in it. HOWEVER, the BH&K has to get a good review due to Joel. Joel was rushing around the whole time we were there, clearing tables, delivering food, being very personable with customers. When I thought about leaving a slightly whingey review about the bar service I thought it would only be fair to mention the person who had been working his socks off all afternoon so asked his name. It turns out that Joel was the Duty Manager but had taken it upon himself to fill in for a member of junior staff who hadn 't attended work. I told him about the overpayment at the bar and he gave my husband a free drink to compensate. I hope that whoever employs Joel realises what an asset they have there. Thank you Joel!
Went with my son yesterday to the beer tasting experience which we both enjoyed tremendously. Special mention to our guide Joel, an excellent host who took us through all 8 sample beers with an enthusiasm and knowledge that could not be faulted. Also, I have to say the beers some of which were excellently brewed by the resident brewer Martin were very nice and some were quite unusual. An experience I would heartily recommend .
We had lunch to celebrate my wife's birthday. Plenty of choice; not just Sunday roast options: fish and chips and grilled chicken salad for adults, burgers and chips for the children. My daughter's food allergies were very capably catered for. Excellent food, and attentive and effective staff. Kieran looked after us very well and we had a very enjoyable lunch. Thank you, Kieran and B&K!
Our first visit here Came for lunch with two friends food was very good and service excellent staff very helpful and friendly. Will definitely be returning.
Emre was simply great. He was funny and absolutely judged the mood. The food was great and the experience was fantastic all round.
