Britannia Hotel

Came here for a group lunch on a Saturday and the place was basically empty besides one other table, we thought this odd. The menu seemed to have a reasonable number of options to cater for varying tastes. Unfortunately when I asked about gluten free options for a burger there was none, the lady behind the counter did not sympathise or apologise nor offer alertnatives. I decided to go for the seafood trio for $26. The meal arrived within 10minutes of everyone one at the table ordering so clearly the food was not freshly prepared. The meal was most disappointing, the fish fillet was the smallest piece I have ever been served (small bone was also found), the prawns had so much batter on them that was all I could taste, the calamari were big but covered in so much salt and chilli flakes plus being stringy I could not finish it. The included side salad was also poor, I ate one peiece of tomato but when about to eat the next piece noticed it had not been washed and had dirt on the skin, I did not eat anymore as I have been very sick before from unwashed salad at another hotel. Others on the table ordered same or roast of the day and had similar complaints. Unfortunately no one enjoyed their meals and most did not finish their meals. Will I come here again, I doubt it plus for the price, not value or quality! Cleanliness, quality and gluten free options are a must!

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This place has generally given a feeling of a locals only are welcome vibe- with the few loving it and others who can take or leave it. I wouldn't say snobby but perhaps an aloofness... anyway, just visited using entertainment card...25% off total bill!! And what surprise...brilliant customer service from waiting and behind bar staff... we waited a little too long for food but when it came out it was cooked well and fresh... a good extensive menu with a matching wine list... husbands impressive rib eye was a little over cooked (med) he likes Ned/rare... but that was it. Everything else was great! The staff friendliness and service however was a standout! Although my husband declined they also offered him a free drink as compensation... no so common these days...and... like Europe they offer free fresh warmed dinner rolls... well done Britannia! You are in a great location...capitalise on it! Thanks to Lilly who is a superstar!

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I could not comment on other items on the menu, as we went specifically for the Steak Night, and we were so glad we did!Fabulous value! $12 for a t bone or porterhouse steak with salad (very pleasant) and chips (really good chips)...you can order a pepper or mushroom steak or gravy for an extra $2. And it's all delicious!Great value that doesn't compromise quality .

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My blended family come here almost weekly. I find the staff courteous and helpful. the meals are reasonably priced and the atmosphere fine.

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Good Food to be enjoyed in an enclosed patio or in a bright light restaurant... Nice assortment on the menu and adjoining bottle shop.

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