1 /5
Bewertung
★
LETTER WRITTEN TO CEO , SEPT 16 , 2023 IF I COULD , WOULD RATE AS ZERO ! RUDE MEAN MANAGEMENT AT YOUR LOCATION , 5380 US HWY 90 WEST MOBILE , AL 36619 . I AM A 65 YR OLD SENIOR CITIZEN , STOPPED HERE AT THIS LOCATION SATURDAY , SEPTEMBER 16 , 2023 AT 3:15 P.M. TO USE THE RESTROOM WHEN I WAS OUT SHOPPING AROUND TOWN . THE BLACK GIRL IMMEDIATELY TOLD ME WHEN ENTERING RESTROOM , I COULD NOT GO IN DUE TO WET FLOOR . I IMMEDIATELY TOLD HER I COULD NOT WAIT OR GO TO ANOTHER ESTABLISHMENT SOMEWHERE ELSE . I WAS VERY CAREFUL WITH MY STEPS , ENTERED STALL , AND TOOK CARE OF MY PERSONAL BUSINESS NEEDED . THE MANAGER CAME IN , STATED “ YOU NEED TO COME UP OUT OF THERE NOW AND LEAVE . “ I DID NOT GET TO TALK TO THE MANAGER PERSONALLY 2-3 MIN LATER WHEN I LEFT . I TRIED CALL THE SAME LOCATION WHEN I GOT HOME ABOUT 4:15 TO SPEAK TO HER , BUT NO ONE WOULD ANSWER . I TRIED 3 TIMES WITHIN 20 MIN , LETTING PHONE RING 15-20 TIMES . I WILL NEVER GO TO THIS LOCATION OR ANY OTHERS IN MOBILE , AL DUE TO YOUR EMPLOYEES/MANAGEMENT CANNOT , WILL NOT TREAT CUSTOMERS WITH RESPECT . I WILL ALSO POST THIS COMPLAINT ON GOOGLE REVIEWS , RATING BK AT ZERO . IF I EVER DO GO TO BK AGAIN , AND MANAGER , ASKS ME TO GET UP OFF THE TOILET , AND GET OUT , I WILL EITHER CALL THE COPS OR MY LAWYER , AND GET THAT PERSON AND YOU , JOSHUA KOBZAK , BOTH FIRED, AND THEN SUE YOU !!!! THIS LOCATION IS ONLY RATED AVG 2.5/5 IN REVIEWS !!