Cafe Jannetta - Tisch reservieren

Always a visit to Jannettes, each time through in St Andrews/East Neuk. With an incredible range of ice-cream flavours/sorbets, always yummy. However, I felt incredibly embarrassed with, I think it was the Manager speaking about myself/family, with a fellow colleague, with regards to an incident which happened the previous day. Was with my dad, who wanted to buy my 3 children an ice-cream. Opted for one scoop, which from memory was £2.80. They lady asked my dad if he wanted sprinkles and he said yes. Total bill came to £11.? My dad say, eh? That can’t be right? My dad asked to speak to the Manager. She stated that is was 70-80p, can’t remover exact figure, per ice-cream. My dad said, i am no prepared to pay for that, for a splash of sprinkles. She explained, this wasn’t only down to the cost of sprinkles, that they had overheads. Well, yeah, so does every business. I understand if you ask for a chocolate flake/sponge or wafer then it will be extra, but, I feel that a splash of rainbow sprinkles, this is just ridiculous. Maybe my dad should have queried this, but I guess, he is old school and thought maybe 10-20p extra. So, the lady kindly repotted them and kids were happy. We returned the next day. My partner brought the kids first and I joined them 15 mins later, after running an errand. I went to order an ice-cream. Next minute, I spot the same lady, go over and start telling a colleague, and the two of them are starting at me, proceed to an in-depth conversation looking over at me, 3/4 times, with a disapprovingly look and her colleague looking stunned. I challenged the lady and she said she was telling her colleague when to go for her tea break. I said, I don’t believe you. I then asked my partner to let’s go and we got the kids and left. The whole shop looking and wondering what on earth had gone on. So, basically, I don’t mind them talking about the incident, but at least, have the common decency and respect not to do this right in front of me and while I am in the shop. I had the guts to return and spend our hard earned cash in your shop, again after the initial incident, but certainly not coming back.

• Nützlich
• Nicht nützlich
• Antworten

Delicious ice cream! Though busy the queue moves fast and service was very efficient. There is a high range of flavours so you will be spoiled for choice. Well worth a visit and don’t be put off if there is a queue.

• Nützlich
• Nicht nützlich
• Antworten

Never had Gelato before coming here but heard rave reviews, absolutely incredible. So many flavours, absolutely gorgeous taste and nice place to be. Stunning!

• Nützlich
• Nicht nützlich
• Antworten

Delicious gelato with a wide variety of flavors to choose from. I had the hazelnut and loved it. Staff were super friendly, helpful, and nice.

• Nützlich
• Nicht nützlich
• Antworten

Been many times before but you never disappoint only thing that is wrong is the long queues. So busy but ice cream worth waiting for

• Nützlich
• Nicht nützlich
• Antworten