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"I had an incredible meal and wonderful wine here. If you want a fantastic French dining experience but don't want to or can't take a min train into Paris this is the place to go. You will have dining experience that you will not...forget."
Montag: 12:00-23:00 6:30-10:00
Dienstag: 12:00-23:00 6:30-10:00
Mittwoch: 12:00-23:00 6:30-10:00
Donnerstag: 12:00-23:00 6:30-10:00
Freitag: 12:00-23:00 6:30-10:00
Samstag: 12:00-23:00 6:30-10:30
Sonntag: 12:00-23:00 6:30-10:30
Gerichte: 24
Ausstattung: 5
Kategorien: 5
Bewertungen: 280
Once upon a time, a visit to France could start or end with a fine meal at a restaurant at the airport. Not so easy these days, Charles DeGaulle Airport is a gastronomic desert. Les Saisons Restaurant just above the railway station at Terminal a case in point but only one of the many symptoms of terminal decline. We often change planes at CDG and have an hour or two to enjoy whatever pleasures there are around the airport. Les Saisons used to be one of the few places where you might have a civilized unhurried meal. The food is still pretty good, but the service is very bad and standards have slipped dramatically. In my view this is not due to the staff but the management. Some examples from today’s encounter. It is Sunday and we arrive on our train shortly after pm. Service on the patio is closing down, we ask for a table and are told to go around to the main dining room entrance where we wait for minutes. We are shown to our table and left for minutes to look around. Lighting in the dining room is poor but the signs of decay are evident. The veneer has peeled from the wooden cabinets below the buffet tables, there are stains on the carpets, recovered bread baskets are roughly stacked. A waiter brings us three bread rolls, on the side of the bread basket a wad of chewing gum has been squashed. I point this out to a member of staff, she apologizes takes the basket away and then brings the same basket back with the chewing gum removed but it is the same basket and the same number of rolls. The meal followed and the food was expensive but good, the wine exorbitant as usual but good. High prices require high standards and this restaurant did not provide them.
Lobby restaurant of the Sheraton airport hotel serving a variety of fresh items. We stopped in for lunch on our way through to a barge trip in burgundy. Service was friendly and they were happy to deal with us in English. We were adjusting to...the time zone so had a lighter meal chicken Cesar salad for me and a club sandwich for my wife. Sandwich came with delightful thin fries (pomme frites) and of course delicious bread and butter. We also got a few items to go for late arriving guests-cheese, salami and bread. We ate here a second time on the night before we headed home. For convenience we had decided to stay at the airport after traveling in from Alsace on the TGV train that arrives directly below the hotel. We made a reservation for pm and were one of only a few tables but by every table was filled. The quality of the food was decent and I enjoyed the fish dish. Service however was another matter. It appeared that halfway through our server was reassigned leaving us stranded with dirty dishes and waiting for minutes. They seemed quite short staffed. Bottom line-very convenient if you are staying in hotel, but certainly not a place I’d seek out otherwise.
One star is actually too many. Horrible service. For an airport restaurant and at the Sheraton Hotel specially, I would have expected at least one person could speak decent English. For dinner brought me only part of my order (forgot rice that came with the...meal), then when asked if the menu has changed, I got my rice after I finish the rest of the dinner. I guess they expected for me to eat the rice all by itself. When I have told them I don’t need it anymore they insisted to put it on my table just so I can be charged the full amount for the meal. Tried again to have breakfast there in the morning, and after good min of waiting I have finally called someone to attend my table. Waitress that came over looked very annoyed that I have bothered her and refused to speak English. At that point I have just left without ordering. This is supposed to be a classy restaurant at an international hotel. Very sad.
The service here is unacceptable; actually there was no service. As a solo woman on Sat June around none of the male waiters appeared to want to serve me: None came to take my order, or give me water, bread, etc. Even the...male guest sitting next to me asked if I had had my order taken after I was sitting there for and I had clearly put my menu down on the table to signal that I was ready to order. Finally a woman waiter came to my table. When I asked for the cocktail menu she had to go to someone to ask about it. She brought it to me but never returned to take my order although I had clearly put the menu down on the table. After I left the restaurant. I went to the door staff to voice a complaint and also to the concierge.
I had an incredible meal and wonderful wine here. If you want a fantastic French dining experience but don't want to or can't take a min train into Paris this is the place to go. You will have dining experience that you will not...forget.
