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"Fabulous fresh made pizzas, the best I’ve eaten in a very long time. Superb staff to, such a friendly place can highly recommend."
Telefon: (+44)1536770641
Adresse: Main Street, LE16 8RT, Rutland, United Kingdom
Stadt: Rutland
Webseite: https://www.facebook.com/castlerestaurantcaldecott/
Montag: 05:30-22:30
Dienstag: 05:30-22:30
Mittwoch: 05:30-22:30
Donnerstag: 05:30-22:30
Freitag: 05:30-22:30
Samstag: 01:00-23:00
Sonntag: 01:00-23:00
Gerichte: 19
Ausstattung: 20
Kategorien: 5
Bewertungen: 364
Menu is limited if you have dietary requirements. As such I had little to no choice as to what I could order but tried to make the best of it. Unfortunately a couple of small dishes I could have were unavailable, so again I ordered what I could. The waiter mocked my choice when serving the food. Nobody thought it was funny. Sadly as we all began to eat I could hear at least two members of staff in the kitchen loudly mocking me and my food choice, laughing and being incredibly rude. As it was literally the only thing I was able to order from the menu I was already self conscious. Tip for the staff: if you are going to mock and slate your customers, be sure to do it out of earshot. I quietly left the table and went to relax outside with my drink so that the rest of the group could enjoy their meal. I was made to feel small, uncomfortable and was mocked. The rest of the group reported that the food left a lot to be desired so needless to say none of us will be returning for a variety of reasons. We actually went to another place down the road and had some delicious food and excellent service.
I did so want to give this more. there were 8 of the party and on the whole the food experience was good. My partner had the ribeye steak cooked exactly how he wanted so happy bunny. Sadly, though my lasagne tasted good it was too big, too mushy and the pasta a was well overcooked. I know this place is brilliant for large parties (they had 80) booked in that evening, but, at lunchtime it was freezing. The heating was on but is old and really needs totally updating. Also they miss a huge trick. Open the whole wall facing the valley and castle make it a feature. No cider on tap. The barrel had gone! Sorry, but huge party in evening, bottled isn't good enough? The staff member was lovely. The place is beautifully clean. So, the positves are more than the negatives but one I won't rush back to.
Fantastic service and fantastic food, booked for an 18th Birthday and was extremely well catered to. From owner to the staff everyone was extremely professional and polite along with serving very nice food all served in a timely manner as there were 12 of us. Will be going back as there is so much to choose from, this place is a hidden gem and I should have been going here before other places I have visited. They have a fresh pizzeria where you can choose your own pizza and toppings, a Sushi bar, general pub food and some gourmet food too.
On arrival staff seemed disinterested and this remained the feeling throughout our experience. Drinks were good, starter was small , main was good and tasty. No staff checked if we were happy with our meal and no dessert menu offered or coffees. No alternative milks available. Overall a disappointing experience at a very lovely venue.
Fabulous fresh made pizzas, the best I’ve eaten in a very long time. Superb staff to, such a friendly place can highly recommend.
