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"Awful experience waited over 2 hours for food and when I called the staff was very rude then said it was on it's way but it turned up 40 minutes later no customer service what so ever will never use again bring back George!!!!"
Telefon: (+44)1514244110
Adresse: 208-210 Liverpool Road, WA8 7HY, Halton, United Kingdom
Stadt: Halton
Montag: 16:00-22:00
Dienstag: 16:00-22:00
Mittwoch: 16:00-22:00
Donnerstag: 16:00-22:00
Freitag: 16:00-22:00
Samstag: 16:00-22:00
Sonntag: 16:00-22:00
Gerichte: 1
Ausstattung: 2
Kategorien: 4
Bewertungen: 435
If you have a choice of going here or not eating, then starve! Waited over 2 hours after ordering via Uber Eats. Chased this up 4 times, and was lied to on every single occasion, quite rudely also by female members of staff. One saying I am not sure what you want me to do about it! It finally arrived it was terrible plus some items in the order were missing. Never again, George built up a decent business but current owners have taken it to the depths. One thing I would like to say is the Uber Eats driver, Zach I think he said his name was,was really good and apologetic, I actually felt sorry for him as he was the only driver they have and the staff all seemed to be blaming him behind his back.
I placed an order via user eats at 18.30. 19.30 and still no sign of the order. I phoned and was told they were busy and hadn't processed my order yet but would put it on straight away and get it out. 20.10 I phoned back as the user eats app was still saying preparing. I was told it had left. I phoned again at 20.50 to see where it was and was told it hadn't left as I was first told and it was still in the shop. Stay away and never use this place!!
Can't be bothered explaining my whole experience. Ordered food to be delivered at 6pm. Still not arrived as I'm writing this. Rang up twice, lied to twice when they said it was out with the delivery driver only to finally admit it hadn't even been started! Please do not waste your hard earned money because you'll be very disappointed
Placed order and paid by card said an hour which I didn’t mind as was a Saturday 90 mins later when it still hadn’t arrived I rang to be told they had lost the order ??!! Girl did apologise but followed it up with but we’re short staffed ....not my problem .......won’t use again
Awful experience waited over 2 hours for food and when I called the staff was very rude then said it was on it's way but it turned up 40 minutes later no customer service what so ever will never use again bring back George!!!!
