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"First visit to this location. Ordered food on the website for drive-thru pickup. Wasn't sure how that would work or if I would have to wait longer once I arrived. Pulled into drive-thru lane. Immediately greeted by a nice employee. Checked my order and proceeded to pick up window. Employee at the window was very nice. Order was ready, no waiting. Got home, everything still hot and tasty. The employees really make a difference."
Telefon: +18187411234
Adresse: 18521 Devonshire St, Northridge, CA 91324, United States
Stadt: Northridge
Webseite: https://www.chick-fil-a.com/locations/ca/devonshire-reseda?utm_source=yext&utm_medium=link
Montag: 06:30 -22:00
Dienstag: 06:30 -22:00
Mittwoch: 06:30 -22:00
Donnerstag: 06:30 -22:00
Freitag: 06:30 -22:00
Samstag: 06:30 -22:00
Gerichte: 83
Ausstattung: 9
Kategorien: 5
Bewertungen: 4641
This place has the slowest drive thru on earth, and to make it worse, no matter how far back in the line you are, they prepare your food WAAAAYYYY too early. I could handle the wait, if they would just wait to cook my food when I get closer to the window, instead of handing me cold food everyday, because their staff is as slow as molasses!!! Everything about them is dilly-dally this ... dilly-dally that, discussing what they did last night, and not doing what they should be doing! Also, you beg them to please not give you plasticware, even punch the button on the mobile app that requests NO PLASTICWARE and instead of them killing the earth by giving you just one set of plasticware (of which you begged for none), they throw in 3 or 4 sets of unwanted plasticware. ARGH!!! And if that 's not infuriating enough, I just noticed, they have the audacity to include a BAG FEE ' on my order. WTFIT??? I never asked for a bag, I was never asked if I wanted a bag, and thirdly I would gladly accept my food without a bag, but they give you no choice. Either charge me the ten cents somewhere in the background, so I don 't have to be infuriated by your behavior, or give me a choice as to whether I want a bag or not! This place is the worst! Don 't let all their fake smiles and my pleasures fool you. Save yourself some stress and get your food somewhere else. I, personally am done with this place!!!
This place has the slowest drive thru on earth, and to make it worse, no matter how far back in the line you are, they prepare your food WAAAAYYYY too early. I could handle the wait, if they would just wait to cook my food when I get closer to the window, instead of handing me cold food everyday, because their staff is as slow as molasses!!! Everything about them is dilly-dally this ... dilly-dally that, discussing what they did last night, and not doing what they should be doing! Also, you beg them to please not give you plasticware, even punch the button on the mobile app that requests NO PLASTICWARE and instead of them killing the earth by giving you just one set of plasticware (of which you begged for none), they throw in 3 or 4 sets of unwanted plasticware. ARGH!!! And if that 's not infuriating enough, I just noticed, they have the audacity to include a BAG FEE ' on my order. WTFIT??? I never asked for a bag, I was never asked if I wanted a bag, and thirdly I would gladly accept my food without a bag, but they give you no choice. Either charge me the ten cents somewhere in the background, so I don 't have to be infuriated by your behavior, or give me a choice as to whether I want a bag or not! This place is the worst! Don 't let all their fake smiles and my pleasures fool you. Save yourself some stress and get your food somewhere else. I, personally am done with this place!!!
We came to this location after a day on the beach super tired, sun burned and hungry. Omar M. served our food but the order did not have drinks. We attempted to ask him politely three times to complete our order but he refused to serve us, and pointed that some other person will take care of us eventually. With a spaced-out look he three times walked away from us pretending to think deeply about his stuff. Our food turned cold while we waited for the bottle of water. It is not like he had to prepare our bottle, drive to the store, or collect the water from the spring in the mountains. Omar M. made our meal there disappointing. Also, iced coffee was prepared without the requested vanilla and had no sugar at all.Omar M. needs to do the customer service training again to work in such a wonderful company that NEVER disappointed us before.
Absolutely WONDERFUL service, would come again and again!!! It was my first time here tonight and the young man who was at the drive thru patiently and kindly answered all of my questions and I thanked him for what he did for me. They went above and beyond to clear things up and clearly pride themselves on excellent customer service. In addition to the great food, I can see why there was a huge line, haha! I would recommend this particular Chik-fil-A to anyone!!
First visit to this location. Ordered food on the website for drive-thru pickup. Wasn't sure how that would work or if I would have to wait longer once I arrived. Pulled into drive-thru lane. Immediately greeted by a nice employee. Checked my order and proceeded to pick up window. Employee at the window was very nice. Order was ready, no waiting. Got home, everything still hot and tasty. The employees really make a difference.
