3 /5
Bewertung
★
★
★
It 's common knowledge that Chili 's is an okay restaurant. It 's really nothing to write home abt, which is why I was hesitant to even write a review at first, however the food definitely deserved my review this time. I ordered a curbside meal with myhusband, which was the Original Ribeye Steak, loaded mashed potatoes, and grilled asparagus. My steak was to be cookedMedium-RARE. I double...no...triple checked my order before I clicked submit. When I got to the Chili 's that is only 1.7 milesfrom my home, to pick up my order, I arrived 6 minutes early to pick up my meal JUST to ensure my steak would be warm, and notcontinue to overcook in its own juices. When I got home, ready to dig in, my steak was like beef jerky! It was way over cooked,burned in some parts, and I could barely chew it. Needless to say, I had to give it to my dogs because neither I nor my husbandcould chew it, even cut in the smallest bites. I called to speak with a manager, I was on hold for about 20 minutes untilsomeone told me the manager would call me back in 20 minutes. I never got a call back. I called the next day, and got the samerun around. I emailed. It took them about 4 or 5 days to message me back. I called again on day 3, and finally got a visitingmanager on the phone, who apologized gracefully and made my order right. The next steak was still a bit over cooked, but atleast I could chew it, so I was happy with that. My advice with Chili 's on FM 78 in Converse, TX, is make sure you check yourmeal thoroughly before you leave the restaurant if you order curbside, and if it 's a steak.....cut into it to make sure it 'sproperly cooked. Enjoy your meals my friends! Nom Nom.