1 /5
Bewertung
★
WARNING!! This location has REPEATEDLY given me chicken, beef, carnitas when I have ordered sofritas. I have dietary restrictions and am vegan. Not only do they put the wrong protein but they have also put sour cream and or cheese in my burrito bowls when it wasn?t included in the order. I always place my orders online through the app, same as always. When I have the time, I?ll open the bowl and make sure it?s accurate? but I shouldn?t have to do that! I have no problems at the other locations in the area but there?s always issues with this franchise. It would be one thing if this has happened 1-2 times, but now it?s been about 4-5 at this location and it?s unacceptable. I?ve tried to file a complaint through the website since they don?t take phone calls besides online orders and the requests don?t process through. This is very disappointing. Bad customer service. Today I couldn?t even eat my lunch when I got back to work and had to throw it out. Just be prepared that if you order from this location, there?s a good chance it?s not going to be accurate. People with food restrictions and allergies BEWARE!!!