Cold Stone Creamery

We came in at 7pm to get some ice cream. Service was horrible. Nothing was stocked, they were “out of cones” the lady helping us was constantly talking on the head set to the guy 10 feet from her and obviously having a good conversation. She also tried to talk us out of getting cookies in our ice cream because she didn’t want to try and break up frozen cookies. I should have looked at other reviews before we decided to go...

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We should’ve read previous reviews before going. Only 3-4 premade options and the ice cream we were served looks like it was dug out of the bottom of the freezer and was iced over. Also, the gentleman working came across like he was annoyed that he had customers. Sad because I’ve always liked cold stone.

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I had the small cake batter batter icecream and it was the bomb. I was sad when it was all out lol. It consisted of cake batter icecream with brownie and cookie dough pieces. It was about $5

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Delicious ice cream! Never had issues getting the flavors or toppings I wanted. There were a few times where they were out, but the workers were always professional and apologetic. :

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Love this cold stone very close to coopersville, smells great, very clean, staff was friendly and who doesn't love to make their own ice cream choices!!!

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