Cold Stone Creamery

We came in on 08/20/22 at 9PM. There were two black males working and one Asian female working (description for the reference of management). The line had a good 10 people in it, yet the female employee was the ONLY person taking orders, making the ice cream, and checking out customers. It is incredibly sad to see that the other two were just standing around with their with headphones in eating the toppings and pretending to clean while they allowed her to take on the role of three people. They should be ashamed and fired.

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Wish I could give a higher rating. We went at around 8:30/9 pm and they were out of strawberries and apple pie filling. The employees were nice but it was a long wait. The store is pretty small so it's not fun to wait in it when there are many other people inside. The ice cream was decent considering they were out of the main ingredients BUT by the time they made the ice cream it was closer to soup. I usually love Cold Stone but this wasn't their best location.

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Can I give 0 stars? This place is terrible. Mixins wrong on orders. Wrong size on orders. Out of stock items. Went into an empty store with no employees, and waited until one wandered back from Target across the street. What is going on? I figured mixing candy into ice cream couldn't be that hard but I guess I was wrong. Don't bother.

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Love Coldstone and especially love this location. So convenient, always clean, seems well run. Mostly I love the ice cream!! You just can’t beat it!

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three empty employees. dirty counter. grub Hub order was not only started, but would not even check what it was. sassy coworkers.

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