Costa Coffee - Tisch reservieren

I am compelled to express my dissatisfaction after my recent visit to Costa, where the level of service and cleanliness was notably subpar. The scene behind the counter was disheartening, with the majority of the five staff members disengaged from their duties, including some engrossed in personal conversations at the till. This disregard for customer service was disconcerting and not what one expects from a reputable establishment. The condition of the seating area further compounded my disappointment. Despite numerous vacant tables, not one was adequately clean or prepared for new customers. It was apparent that while the staff did collect trays, they neglected the essential task of cleaning the tables afterward. This oversight in basic hygiene and customer care is not only unwelcoming but also raises serious questions about the establishment's cleanliness standards. This experience compels me to urge the management team at Costa to address these glaring issues promptly. The staff's apparent lack of initiative in maintaining a clean and inviting environment reflects poorly on the management and the overall brand. Customers should not have to contemplate bringing their own cleaning supplies to a professional establishment, a sentiment that speaks volumes about the current state of affairs. I hope this feedback is received in the spirit of constructive criticism, with sincere hopes for immediate and substantial improvements in both service and cleanliness at Costa.

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the personal is always very friendly and welcoming and the waiting period never seems to be longer than a few minutes, even if it is busy. click on order collection are really efficient and are usually ready to collect in just a few minutes. many seating and the large windows make it very bright and open.

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All ok only complaint Is the Horrendously expense of the Car Park. I am disabled by the time I manage to find a space park and get to COSTA It's cost me about 3,pounds .TO MuCH

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Service slow, and place crowded funding seating was difficult. Good for busisness but bad for customer

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Always excellent but needs a refit.

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