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"Used to love this place and recently the food has been hit or miss. I ordered chicken alfredo and it was more on the oily side rather than the creamy side."
Telefon: +14013336700
Adresse: Smithfield, United States Of America
Stadt: Smithfield
Webseite: https://www.trattoria-romana.com
Dienstag: 16:30-21:00
Mittwoch: 16:30-21:00
Donnerstag: 16:30-21:00
Freitag: 16:30-22:00
Samstag: 16:30-22:00
Sonntag: 16:30-21:00
Gerichte: 22
Ausstattung: 6
Kategorien: 5
Bewertungen: 416
I really wanted to enjoy this visit, and some parts were VERY enjoyable. It was a Saturday night ... pretty busy in the restaurant ... and the waitress came to describe the specials. Very well trained (to this point) she had them all memorized and was fairly knowledgeable about the preparations. At this point we were very excited because the specials sounded amazing! I have an allergy and couldn 't use the oil for the delicious homemade bread, the waitress was VERY nice and made up a special version just for me BIG points! At this point I shoudl mention that I don 't mind spending a decent amount for a meal, as long as it 's worth it, and I LOVE great service and will tip huge for that. I ordered a standard veal parm, and $30 might seem a little high, for the portion size and with the high prices these days, i won 't complain about that. She ordered one of the specials with lobster tail and shrimp (was $68) ... so for that price the expectations were pretty high. The homemade pasta was a big hit, but the fact that the lobster was clearly previously frozen, and just about impossible to remove from the shell made for an awkward and not pleasant eating experience. The waitress brought a lobster cracker with a bowl for the shells ... that would be useful if they were lobster claws perhaps, but completely useless for a tail. For a $68 entrée, the lobster shoudl be fresh in my mind! Also the wait staff and busboys were missing for about 8 10 minutes after the meals were delivered by a food runner (who dropped the plates and ran away, never asked if we needed anything, etc), so i sat there while my pasta and veal were getting cold by the minute waiting for the server to offer grated cheese, fill my water glass that had been empty for about 15 minutes. I finally had to get up and walk to find a manager and ask them to send someone by which they did. The coup de grâce was close to the end I asked for a small (half glass) refill on my soda so i can finish the meal. Granted I wasn 't drinking wine or an alcoholic beverage at this point, but we did have 2 glasses of $16/glass wine before that, when i get the bill (was over $200) ,,, they charged me an extra $3 for the 2nd partial glass of soda. Now I really don 't care about the $3 , but the nickel and diming after we purchase $200 of other items, to then tack on $3 for a few squirts of soda that cost them less than a nickel just rubs me the wrong way. Granted, if everything else was great, I wouldn 't have cared, but this just piled on the rest of the evening. We tried their sister store on the other end of the mall (pizza and subs) that was just fine. I don 't think we 'll be returning soon for this kind of service at that price tag.
Restaurant was busy packed with diners. Seated without reservation. Full bar and menu including appetizer dinner specials, although dinner special I ordered (rack of lamb) was sold out, kitchen forgot to inform waiter. Bread for table was outstanding. Excellent service by waiter. Pasta cooked well. Dining room was lively but not noisy, no loud talking by neighboring tables.
My friends and I enjoyed the ambiance, service and exceptional authentic Italian cuisine!! My husband said it was the most hot and delicious homemade pasta he's ever eaten. The bread reminded me of my Italian grandparents' so delicious!! I ordered the red snapper special over parmesan risotto out of this world delicious! Would definitely dine here again!
We have been here many times over the years. Food is always good. Service is great, but can get slow if it's busy. I do recommend this place if you're looking for a more upscale dining experience.
Used to love this place and recently the food has been hit or miss. I ordered chicken alfredo and it was more on the oily side rather than the creamy side.
