1 /5
Bewertung
★
They have really good food but tonight was awful w service. We played some keno and I actually won which never happens. I went up to the girl played my numbers gave my cash for the new ticket and after cashed in my winnings. She shorted me $20 on my winning ticket . I pointed out I already paid the $20 and was owed my winnings. A few minutes later they said go back to keno her draw is short. First she messed up, then gave me an attitude bc she didn’t know how to do her keno correctly. I cannot believe she messed up and I had to explain to her what she did. Then she had the gall to tell me next time play out of your winnings. And then she told me to go “sit down while they count the drawer”. What am I in the principles office bc you don’t know how to do your job? Excuse me? Is this how you treat ppl? She shouldn’t be in customer service.That is just an awful way to speak to a regular… obviously she was stressed bc she messed up and wanted to blame others. Maybe she needs more training. Maybe that is acceptable at this establishment. But she stressed me and my table out. That should never happen. I WILL NEVER go back.. terrible service . If you looking for a hole in the wall keep looking there are better places . Just wow !