Dave Buster's Gaithersburg

Despite making a reservation at 6 and arriving at 6, I was told I would need to wait 10 minutes for the table to be ready, after 11 minutes I approached the hostess who checked that the table was ready, no one came to let us know and I had 2 small boys that I had to buy power cards for to keep them busy. No one refilled our water, we had to flag someone down for a soda refill. One of the boys was given the last booster seat that had a broken buckle making it impossible to secure. My child kept tipping forward so we held the back of the chair down the whole night. I indicated on the reservation it was my birthday, no one acknowledged it, so why even ask when making the reservation? We spent close to $500 and will think again where I choose.

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The service was really disappointing. Our waitress took out order and never came back to see if we needed anything else. I had to go find her to get what we wanted. Half of the bathroom was not working, no toilet paper, toilets full, only one out of 3 faucets worked. Some of the games had broken parts, but still took your money. So sad to see this place already falling apart and nobody seems to care.

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FRAUD ALERT!!!Multiple times the bar tenders have placed charges on my card that do not match the receipt! This place has a habit of commuting fraud and I have busted them twice now. Take a look at the happy hour domestic draft charge in this photo! Blatant fraud!

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Grand kids loved it...grand parents were mostly overwhelmed with lights, sound kids everywhere!! Nonetheless, food was great, games fun service great!!

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Greatly appreciate accommodating our lacrosse team for a team dinner! Service was superb!

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