Del Ponte's Coal Fired Pizza

Update: Customer Service is very important!!! Called up management and they told me they fired the girl who just dumps baked goods in boxes and does not care. These were pastries I had to bring to work. They told me she has been rebellious with many customers. I bet she gets fired from other retail jobs with her customer service rebellious skills. I think she should seek a therapist and medication. Management did the best thing they could do for their stores reputation! Plus that girl got this other customer upset, and that customer started screaming in front of her child because she wanted her baked goods. Hope she does not scream like that in front of her son like that at home, what a HORRIBLE MOTHER! Not to mention all the sweets she was going to feed him. That woman did not know what was going on, she needed to mind her own business at that time and not scream like that in front of her child. She actually looked like she was wired and a instigator, who infringes on peoples rights. Guess she has no concept of good customer service and likes when workers dump her pastries like garbage in box! Awful presentation. What happened was the Girl behind the counter was rude and nasty! It actually took my baked goods that I paid for and angrily dumped them into a box, just because I wanted them all in one box. All the pastries were dumped on top of each other and it looked horrible. I had to actually fix it right there in front of her. I am the customer and paid for the items, I should get them how I want! This never happened to me and I have been there plenty of times, all the girls were sweet, nice and very helpful. These are when they need to fire people they just hired off the streets and out of desperation. That employee Is a bad asset to this bakery. I will never go in that place ever again. Update: I just heard they fired the girl and I will be going back again. Glad I did complain, because this person would do the same thing to others customers and plus she thinks what she did was ok. Management told me I can come back anytime I like and if there was anything more they could do for me. Once again great customer service is very important! Thanks.

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This bakery is a must to go when you are in the Bradley Beach area. Although the shop is small, the selection is huge! It was really hard to choose things, but we got: Italian bread, lobster tail, turnover, tiramisu, Boston cream cake, chocolate mousse pie, and a few other things. Peanut Butter Bar my son got really good. And the lobster was very fluffy. The problem that this much food, though is not all freshened every day and it was very obvious with some of the things we have. The taste was good, but I would have preferred something that was freshly baked this morning. But I still recommend going back.

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This amazingly beautiful and delicious cake was for my son's engagement party. I could have two types of cakes, the lower animal was tiramisu and the top animal was chocolate mocha. The cake was made “naked” style and was perfect! The floral touches were breathtaking. The cake itself was delicious! Can't say enough about this bakery of the friendly and accommodating staff to the amazing quality and beauty of the cake! Your cake decorator Dina is an artist!! Thank you.

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Certainly one of the best bakeries in Monmouth County. With special emphasis on their pastries, pieces and cakes. Highly delicious and moderately inexpensive!!! I go to Bakery for everything!!!

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First time there. Stopped in for their rainbow cookie biscotti at the recommendation of a friend. Soooo many things looked amazing, a return trip is a must!

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