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"TO FLEE The staff is drunk. He preferred drinking beers, smoking cigarettes, laughing and being on their phones rather than dealing with customers waiting for their food and appetizers. Note that I have still been waiting for my aperitifs for a month. Maybe there is a strike at Chronopost?"
Telefon: +33450021366
Adresse: 5 Rue Des Clefs, Thones I-74230, France, Thônes
Stadt: Thônes
Webseite: https://fr-fr.facebook.com/pages/category/French-Restaurant/Hotel-du-commerce-369512796569846/
Gerichte: 1
Ausstattung: 4
Kategorien: 5
Bewertungen: 1378
Several years coming to this establishment for work, we spent several evenings not being able to sleep because of the parties (of the staff , with the smell of people smoking on the stairs... The apprentice waitress a little too comfortable who flirts with colleagues, who speaks way too bluntly and who is dressed very skimpily, especially for her age. Managers absent both in the establishment and during email exchanges where you have to wait several days for a simple response. And who sends us away when we report these problems, prefer to defend his team than to apologize. You have to know how to question yourself... Several of us have withdrawn our reservations from this hotel, sometimes even in an emergency because it is impossible to sleep there, it is good that this is not occasional and that our personal feelings. Also... The cleanliness of the place is non-existent (dirty table, spider web, sticky bar, droppings from the dog, from the manager next to our table during the meal... . Including the waiter in a stained and holey t-shirt with the body odor that goes with it.. Special mention for Estelle, super welcoming and pleasant. There are at least a few competent and professional elements remaining in this establishment. Too bad we loved it all these years in this establishment... The Hôtel du Commerce has lost its sense of commerce over time. Rooms: 1 Service: 1 Location: 2
We came in November, we see the alcoholic employees and others. trying to prioritize their cigarette break and then come and serve us aperitifs Disastrous service, a young girl, a young man and a manager not in the profession. When we meet the manager she sends us for a walk while being on her phone!!! Her dog howls and shits everywhere while not on a leash. When we are in our rooms we hear the young waitress in her married life obviously!! ! We are staying next to his room. Woke up by the staff 's evenings. The restaurant is disgusting (sticky floor, cobweb everywhere, dust, dirty tables, sticky bars, marks on the cutlery, fries on the floor throughout our stay 5 days never picked up and cleaned, . Conclusion several colleagues and I from our company no longer wish to return to this establishment, we regret the old team. I do not recommend this establishment in any way following the behavior of the entire team apart from the food which was good Rooms: 1 Service: 1
Too bad, the food is good but the service is catastrophic or even disastrous. Obviously, the new room manager does not know her work in service, wine list without complete ambition very expensive for the quality of the wines offered. Let's not talk about the management visibly at the height of the incompetent service. We will find a new hotel restaurant worthy of its name for friends and family. Very very dirty restaurant room at breakfast but also the day before. The manager's dog off leash in the restaurant demanding food. Let's not even talk about the price of the rooms 110 euros for a room with bathrooms from the 80s and no soundproofing. It's better to move on, it's nightmares at the hotel. Rooms: 1 Service: 1
Is it a hotel or an animal shelter the hotel is dirty and the staff are not qualified at all the manager if you can call it that has her dog with her constantly who is of course not kept on a leash his dog keeps barking and doing his business In the restaurant room, we are deeply disappointed given the exorbitant price of the Night, however if you want to eat well, I advise you to go to the central where you will be well received by the director, as well as his two employees, the impeccable cooking and the service worthy of a four star! Rooms: 1 Service: 1 Location: 2
TO FLEE The staff is drunk. He preferred drinking beers, smoking cigarettes, laughing and being on their phones rather than dealing with customers waiting for their food and appetizers. Note that I have still been waiting for my aperitifs for a month. Maybe there is a strike at Chronopost?
