1 /5
Bewertung
★
6/25/24 Update: Made a special trip out here for the Firehouse sub name of the day promotion. Mind you, I haven't been here since I posted my last review. Arrived at 4:26 to see this sloppy handwritten sign on the door, saying their hours are 11am 4pm. And the door was locked. According to their printed hours (on the door, on the app, on the website, on Google... Pretty much EVERYWHERE), they should have been open until 9pm. So obviously 4pm is a massive cop out and no explanation given. This was the last straw for me. Definitely will not be back. What's more is that the last dozen or so reviews all point to a larger problem that needs to be addressed... Whoever is replying to the reviews clearly DOES NOT CARE. So many of us have sent additional information as requested and heard nothing back, and clearly nothing is being done to improve the situation at this location. Do not bother coming here. What has happened to this location? It used to be great, but it has gone downhill. I've waited a few trips to write a review and see if it was just a fluke, but apparently it isn't. All the employees look like they hate their lives, not to mention they're loudly using foul language while talking among themselves (using the f word and n word). They're out of white bread in large size as well as no pork. One of the two coca cola freestyle machines is out of order and the one that is working has most of the flavors unavailable. Several fluorescent lights in the kitchen are out, and there's no music, and none of the tvs are on. I just overheard the staff tell a customer that his sub wasn't ready because the meatballs were thawing. Wow. Almost got charged for three subs when we only ordered two. If we hadn't been paying attention, we would have. Gave a receipt with a survey code for a free drink and the guy who rang us up acted like he had no idea what that was. It smells like burnt food as soon as you walk in. The food WAS good but the overall experience left a lot to be desired.