Firezza Wimbledon

I have been ordering from them for about 7yrs… mishaps here and there but last night was the final nail in the coffin! Ordered pizza gluten free not by choice but I get seriously ill if I have gluten half hour after the delivery should have arrived I called them and the woman “Pet or Pat.., probably a fake name, said ‘oh we are out of gluten free pizzas but we will send two pizzas now’. I did not want pizzas I cannot eat!! She went on to say they called me, which was a complete lie!!!! I had no missed call calls!! and she kept laughing condescendingly on the phone to her colleagues in the background!!! Absolutely rude!!! After a heated argument she said they will send the pizzas suddenly they had gluten free again?!?! Needless to say I would not trust them to send gluten free, neither for them not to spit on it or anything horrible like that! After arguing with them… Nevertheless, I had NO pizza and paid over £30 which I will not get back for about 5 days!!!! So they will take your money, NOT deliver and keep your money for a week!!! It is an ABSOLUTE DISGRACE! On top of that they will make fun of you on the phone! Laughing at you! After 7 years, I will NEVER EVER order again from firezza! And wait for my refund in days to come?!?! Absolutely disgusting! Disgusting disgusting behaviour! Especially the woman on the phone!! You are an awful awful human being! Dominos from now on! They were quick and actually delivered pizza for the money they took (which also cost way less btw)!

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I've ordered a few times now directly from the restaurant for delivery. Food arrived quickly, hot and fresh. Won't order from the delivery companies as food takes longer,arrives cold and more expensive. Tasty toppings with a good thin crust. The gluten free base is crispy and one of the nicest I've tried. Pizzas are pricey but I've been disappointed with the other options compared to Firezza.

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I ordered from them on deliveroo in the past 3 times.I like their pizza and toppings.Maybe I would say the price of pizzas is quite expensive,but Happy they are having a 50% off promotion at the moment,and I'm definitely making the most of it.

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Very late delivery! Crust burnt. Wings burnt black. Toppings don't go close to the edge of crust. Very expensive for what you get. I could have had oven pizza that was faster, cheaper, and better. Terrible customer service.

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We have been using Firezza Wimbledon for a while now.....the pizzas are truly amazing and the customer service its always great .....Thank you so much to chef Atik for a fantastic service 5

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