5 /5
Bewertung
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★
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This really isn’t a comment I would leave as a review, but I’ve tried numerous times to leave it on your Contact Us page and it won’t submit. This is about Lynnah, the assistant GM. I have had a problem the last couple of times I came into this location and today I decided to call to see if I could do something better to remedy the situation and I got Lynnah on the line. I just needed to let you know as she explained her situation to me she wasn’t making excuses she was being real about their situation and assured me I was doing everything right in my online ordering process. Then she proceeded to go above and beyond to make the situation right. She was very kind and understanding and she really did make the problem better. Not even her offer to remake the food made it better, it was her demeanor and conversation that made it better. I truly appreciate her and will for sure frequent this location again to take another chance. I just wanted you to know you had a good manager and her customer service skills are the best! Thank you for your time. For review sake, this place really isn’t bad at all. You should try it out. The food is always hot and taste great and the customer service is excellent!!