Gourmet House - Tisch reservieren

We loved this place! It definitely is a bit of a retro throwback decor wise but all the nicer for it! The lunchtime buffet on a Thursday was superb- loads of dishes- all hot and fresh and they replenished them as well. I was impressed to see shredded duck and pancakes on a lunchtime deal plus soups and loads of dishes. Delicious beef in black bean sauce, lovely tempura, different rice and three types of noodle dishes includin chicken chow mein. Old school yes but tasty and delicious. Funny when my other half picked up something thinking it was a chicken gougon and it was chicken gizzards- let's just say he didn't try it! The desserts were good too with an ice cream machine plus sauces, loads of jelly, cake, little mousses a chocolate fountain and fresh fruit in the buffet section so nice melon and orange slices etc. At lunchtime with two pints of diet coke it was 28.00 for the two of us which I thought was pretty good. Good service with plates being regularly collected. I would definitely return if I was in Southport.

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We went as the reviews were amazing. I rang to book a table and the customer service was shocking. Whilst we were there a staff member was stood up falling asleep. The food was awful, we had one plate each and some ice cream. The prawn toast tasted like chicken and the duck was vile and dry. As soon as we left I vomited, it made me and my boyfriend very ill. I rang to complain and was passed round to 3 different people. I was refused a refund and asked to provide my medical records to confirm it was food poisoning. After complaining for the third time, I was advised a manager would call me back and never. I don’t understand the reviews, the food and customer service was vile.

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4 of us ate at the Gourmet House restaurant on Thursday afternoon I can't understand the negative reviews. All the staff were very friendly attentive, the plates were hot so u needed a napkin to carry them which is exactly how it should be all the food was served at the correct temperature. We all enjoyed the food including the variety of puddings. We will certainly be back at the Gourmet House next time we're in Southport thank u once again for the positive experience.

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When I first went the food was average. Now there is a sign on the door saying you have to now pay before eating. And Cash only! I will not bother to return!

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Food was awful and not worth money. Had to eventually go to bar and ask for our drinks order to be taken. Wont be back.

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