Gourmet Wok - Tisch reservieren

Very bad service and quality, again!! This is our local Chinese and we have been supporting it for years. Unfortunately, for whatever reason they have decided they dont value customers and barely engage with them when trying to spend money at their establishment these days. Phoned up and had been advised to order through the app/website now. Did so and received the standard 45 mins message. After 1 hour, called up to chase. Was put on hold for 7 minutes while they asked around the shop to see what had happened. They then come back on the phone and state 'on its way '. Well it had been 'on its way ' for over an hour, so that was unhelpful. No guidance on when it may arrive, but seeing as I live less than 5 mins drive from the shop, assumed it would be in the next 10 mins. TWENTY FIVE MINUTES later it arrived, cold, almost stewed and had obviously been completely forgotten about. These things happen, but then, no apology on the phone, the moody delivery driver arrived and we still gave him a tip stupidly! . Since then I have been trying to make a formal complaint and tried all the email addresses they advertise, but absolutely no response. Dont bother with this one, they are getting worse and worse more and more expensive! . There are much better Chinese who will deliver to a similar location, so try a new one and done constantly go back to people who dont value your custom and whos quality is getting worse and worse.

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We spent nearly thirty pounds on a food delivery certainly not the cheapest in this area) so expected a decent meal, but the quality was dreadful. The smoked chicken was tough and inedible, clearly had been re-heated in a microwave. The chicken curry was very average but the chicken pieces were squared off as you would get in a frozen bag of catering chicken pieces), see pic, and the rice was again tough and re-heated. The chow mein was the only side we could eat. We eat a lot of chinese takeaways so know the difference between good and bad. This was very bad. First and last time we use this restaurant

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the food was delicious with generous portions and great aromes that reminded me of home. collect the eating on time and the online ordering system with payment online is very practical! shop is always busy when I have collected, so a favorit among many others must be so best to place an order before the time to avoid long waiting times!

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This is one of the most expensive take aways and unfortunately doesn't justify its price tag. Plus always late

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last night ordered, very nice eating and delivered very timely. we recommend

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