Grand Dining Room Grand Wailea Waldorf Astoria

Overall we were very disappointed. To start the brunch was not in the Grand Dining Room. It was in an outside area at the back of the resort by the conference area. Our table was very small for 4 people and we were off to the side where you first entered so could not see if hear the entertainment. We did walk by the Grand Dining Room, it was lovely looking but much smaller than the area we were in and there would be no way it would hold everyone that was at the brunch. Food was plentiful however due to the temporary location that hot food was luke warm at best. The biggest surprise though came when we received the bill. We made the reservation on the open table app. The menu and rate was listed when we made the reservation. When we received our bill, it was $160usd more than we expected. Service was friendly and consistently kept our table cleaned and drinks full. We would not return. For approx. $700 Canadian for 4 of us we could had a much better experience elsewhere. We felt mislead we should have been made aware of the change of venue prior to arrival.

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We did the Christmas buffet. First of all the food was amazing. Very fresh and high quality. I typically stay away from buffets but recommend this one for the food alone. We have stayed at the Grand Wailea many times and every service the hotel provides, including restaurants, is typically excellent. This brunch was the exception. For the price (fairly expensive) I expect plates to be cleared as soon I finish and drinks to be filled frequently. Since it was a buffet the members went back for seconds (and 3 rds). I finally had to call a busboy over to clear the table when there were 6 dirty plates stacked on the table. I also had to ask several times for water refills. Again, typically the service is the best so I expected more.

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Service was kind of slow and menu options aren’t the best . We were stuck as there are no other’s restaurants open at the grand Wailea for table service at this time

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great food, service and atmosphere. at the end of the meal, children also received a filled turtle. will definitely go back.

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Amazing thanksgiving buffet!!

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