Grill Patio Del Loro

Myself and my family visited the restaurant yesterday and had a fun filled day at Loro Parque, no complaints there. When it came to lunch time that definitely changed. We sat down at the bar grill and had an standard lunch, in the middle of our lunch there was a man dressed in blue shouting and screaming to the off the top of his head to the waiters, waving his hand up and down and banging the furniture around. If that is the supposed manager I do not understand how the number one tourist attraction can allow what seemed to be the manager in charge talk in such a manner to his staff, it is appaling to hear and horrible to see. Baring in mind that I could see the majority of waiters running around as fast as they could, taking orders and dealing with the tables. This problem should definitely be dealt with, I find it horrible to be eating a family meal with shouting and screaming in the background just because the manager on duty has no people 's skills and no recognition on how to speak to customers and the waiters. Aside from that food was okay and the service by the waiter was fantastic.

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We went to LORO Parque for the day and the trip included a meal at Bar Grill Patio del LORO , when we got there loads of tables were piled high with customers rubbish that hadn’t been cleared away. We moved loads of rubbish and managed to get a table, we let our daughter and son in law go to get food while we kept an eye on our grandchildren. The service was so slow it took 20 minutes for them to go through the self service area. When the got back with their food me and my husband went for our food, we got trays but there were no forks only knives and spoons, I had to shout to one of the staff who went and got forks. We got our food and headed back to the table, it took so long we missed the sea lion show. I told my daughter to take the kids to watch it but we missed out. The tables were still piled high with customers rubbish to the point there were birds pecking at their leftovers, not really hygienic! The food was lovely but it was spoilt by the mess around all the restaurant.

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We were visiting the Zoo and decided to have lunch here. We ordered the menu which had a chicken soup, grill chicken shish pork kebab and a caramel pudding to go with. The service was extremely friendly and quick but the food taste was average. For the money that we paid, food quality was ok.

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The rotisserie chicken was perfect with a generous potion of fries and a nice bottle of Rioja all at a very reasonable price

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Fast service, tasty food and high quality steak on hot stone; big msin course portion that can be shared by two.

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