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"abigail was extremely attentive to the needs of their customers and very helpful when we had to ask for the menu. the food was good."
Telefon: (+1)5628093800,(+1)5628655990
Adresse: 11324 South St,CA 90703-5414, United States, Cerritos
Stadt: Cerritos
Webseite: https://www.www.gyu-kaku.com/
Montag: 17:30-22:30
Dienstag: 17:30-22:30
Mittwoch: 17:30-22:30
Donnerstag: 17:30-22:30
Freitag: 17:30-22:30
Samstag: 17:30-22:30
Sonntag: 17:30-22:30
Gerichte: 15
Ausstattung: 7
Kategorien: 5
Bewertungen: 1414
We came into the restaurant at 8:50pm and weren't seated right away. Took about 5 minutes until someone sat us. After sitting down, not one server acknowledged we even sat down. A party came in after us and they were attended to right away. The party that was served after us wasn't far and their server wasn't displaying any sense of urgency and lazily walking around. Similarly to most other servers at the time. When one other server noticed we weren't attended to he came up to us to try to help us since no one else wanted to help us; this was already 20 minutes after we sat down. When he came back to take our order he kindly informed us that they couldn't serve almost the entirety of what we wanted to order. We had to walk out due to negligence.
Didn’t even eat here, the service was so bad left promptly after being seated. The hostess was scatter brained and took a call right after greeting us telling the person on phone there was no wait time. When she finally got to us again, she told us there was a 5 minute wait … after 10 minutes of waiting we finally got our table. She then gave us menus telling us they are the wrong menus … no one came to even take our drink order. If you care about the customer service you expect while paying HIGH prices, do not eat here… you’re better off waiting for a table at Kura which is next door
The service here was great! Megan did a phenomenal waiting on us. She was so sweet and was very attentive to be sure we were satisfied with our stay. I highly recommend to ask for her if you ever eat here. 5 Stars all day
No, this is the only place where I do not recommend anything from here the service is terrible, several times I have called and no answer and if I.
abigail was extremely attentive to the needs of their customers and very helpful when we had to ask for the menu. the food was good.
