Hassop Station Cafe Monsal Trail Cycle Hire

Nice food. Insane ordering system. Extensive menu including a breakfast menu; one of us wanted the roast dinner and one of us wanted a 'breakfast ' item; smoked salmon and poached eggs. I queued up at 11.45 and was told I couldn 't yet order the roast until after midday. I asked if I could order and pay for it now, but not expect it until after midday. I was told no. I ordered 2 coffees. At 11.57 I queued again and ordered the smoked salmon and poached eggs before the 12pm curfew. I asked if I could now order the roast dinner. I was told no I needed to wait 2 minutes until after midday (when it would have been too late to order the 'breakfast ' item). I joined the back of the queue and at 12.01pm ordered the roast dinner. Presumably this deranged system works well for whoever runs the cafe, but it does denote a pathological hatred of its customers.

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Came here after doing the Monsal trail parkrun and unfortunately the cafe leaves a lot to be desired regarding service. Although the lady that served me was lovely and explained that they had a rush on hot drinks and that there would be a short wait, I think 40 minutes a visit to the till as well as two requests to serving staff asking where is my latte? is a bit ridiculous. My two friends had ordered 5 minutes before me and had to wait ages for 2 toasted teacakes that came half toasted with minimal butter and tasted like cardboard, their coffees also arrived after a big delay and were barely tepid. The staff were apologetic 'ish (going through the motions) It is a lovely cafe and the food looked nice, but they really need to get organised. (We weren 't the only party that was annoyed at the poor service)

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First went here a few months ago and loved the pizza after a bike ride. Did it again this time with family and did take away. unfortunately we were already on the road when we discovered one of the pizzas was completely burnt on the base, basically leaving the pizza inedible. Really disappointed as the first time the pizza was great and now we've basically wasted £12. This time all 3 had too much cheese and was stodgy and as mentioned, burnt. Can't trust it now. The fries and garlic mayo are delish. I understand stonebaked and Woodfired is going to have some charcoal bits but not this much.

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Only a cup of tea. When it was pointed out the cup was dirty, they replaced it with.... another dirty cup? I know you can't get any staff these days but that's a low bar.

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Great selection on menu. Friendly staff. Generous portion sizes. Very tasty coffee. Dog friendly inside seating available too.

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