Honolulu Coffee

Wanted to buy a few boxes as souvenirs. Staff were polite, but when we asked about getting a second bag, just to hold the cookies separately, we were denied. They stuffed 5 boxes in one SMALL bag, when it would have been more appropriate to put them in 2 small bags or 1 big bag. The bag ended up being distorted from over stuffing. Poor customer service on their part. I initially thought twice about buying more for ourselves but changed my mind. Not sure if this is standard service across all Honolulu cookie company shops, or just this one. Update: I contacted customer service who not only apologized and sent me a more appropriate bag size accordingly, but they also sent me some cookies. I've since changed my review to 4 stars, minus 1 for the original issue. Overall, the cookies are delicious, the presentation is fancy, but their customer service could have been better initially. This is a company that's half taste, and half experience/quality.

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This is a solid coffee shop located in the Shops in Wailea shopping center. It's more like a Starbucks, where you get your coffee and leave, as there are only a few tables and chairs inside (besides, you're in Wailea and you should be outside, not inside! . The coffee was good, but I only go the drip. It's located on the upper most level and closer to Wailea Alanui Dr. You can get free 1 hour parking, and I think you get validated for another hour if you buy something over a certain amount.

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Coockies paradise this is where you could find the best and finest famous all Hawaiian coockies speciality I just enjoyed this heaven small gem shop I love how generous are with there free samples and tasting as it help you with having the right. Choice

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Just love these cookies, especially the chocolate coconut one! Prefer the chocolate ones over the fruit or plain ones. Great service!

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Love these cookies! Always taste fresh. My favorite are the pineapple macadamia. Wish they had a shop in my hometown.

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