1 /5
Bewertung
★
I recently had the unfortunate experience of staying at Hôtel des Arcades de Cachan Grand Paris Sud, and I have to express my disappointment. I specifically chose this hotel because of the assurance of air conditioning on their website. The hotel's claim of having air conditioning turned out to be a complete lie, leaving me to stay through a hot and uncomfortable stay on my first night. Despite my best efforts to seek assistance from the hotel staff and adjust the thermostat, the room remained hot. Adding insult to injury, the hotel staff's response to my complaint was utterly dismissive and at a certain point laughed at. After an hour of arguing with the front desk we finally got them to send someone to turn on the a/c the NEXT day until 3pm! I strongly advise prospective guests to steer clear of this place until they either address this issue or at least update their website to reflect accurate information. It is unacceptable to mislead guests about essential amenities like air conditioning and they need to set the expectation that you will not be walking into a cool room.