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"Great service, great food! Very sweet and patient server, she picked up right away that my elderly Aunt has hearing difficulties!!! (You'd truly be surprised at how many people don't, and act rude, hateful and sarcastic ! Our server did not rush us, and still kept bringing the drink refills!! We will definitely be back!!"
Telefon: +17578389350
Adresse: 1002 W Mercury Blvd, 23666, Hampton, US, United States
Stadt: Hampton
Webseite: http://www.ihop.com
Montag: 12:00-23:00
Dienstag: 12:00-23:00
Mittwoch: 12:00-23:00
Donnerstag: 12:00-23:00
Freitag: 12:00-23:00
Samstag: 12:00-23:00
Sonntag: 12:00-23:00
Gerichte: 81
Ausstattung: 3
Kategorien: 5
Bewertungen: 10108
As a 54 year old resident of Hampton, VA I have eaten at this IHOP numerous times. Today is the last time I will ever eat at this location. Why? First, I tried to place an online order. After entering my cc information an alert informed me there was an error and I would need to call to place an order. When I called, the person I spoke with repeatedly asked me to repeat myself due to her being very distracted. To stop this process from torturing me, I stated I would come to the restaurant and place my order. Secondly, when I arrived 12:30 pm , I placed my order with Faith who was very helpful and professional. Once my order was ready, Faith took care of me. Once I exited the restaurant and returned to my car, I was told by my companion that I smelled of weed and black and milds . We do not smoke nor have we ever been smokers of legal or illegal substances. When I got home the smell was in my clothing, my hair, and my skin. How could this be when I was only in the restaurant for 15 to 20 minutes? More importantly, why did the restaurant smell like this? Thirdly, my companion and I suffered gastrointestinal discomfort less than an hour after eating the meals we purchased at this IHOP! We ordered french toast, pancakes, an omelet, bacon, eggs, and hashbrowns. I do not know if the uncleanliness of the restaurant caused the food not to agree with us but I am sure it contributed. This experience left me wondering if the people cooking the meal were properly trained. Please close and clean this IHOP from head to toe, hire and train individuals who will be excited to represent IHOP, and stop serving mediocre meals that are not meeting the standard of the IHOP I grew up on. I will visit the IHOP in Newport News, VA but NEVER this IHOP location again. You have lost a very loyal customer!
I ordered online for carry-out. I was staying at a nearby hotel. My food was ready when promised and the order was correct. The food was cooked exactly as I requested. The food was great! The only issue was, there was not plasticware or salt/pepper or butter in bag or offered, when I picked up my order. I would recommend checking for those items, if needed. Luckily, my hotel had the items that I needed.Thanks for a great breakfast!
My server clarence was nice ,very professional. The food was delicious,i have no complaints. The staff was friendly ,the place was clean. I seen happy customers all around me eating Thank you clarence i appreciate you so much The food was good. A staff member made my son happy she gave him a coloring book and crayons,he was happy!!!
in any case a great place to eat the staff on tomorrow work together as a team. I'll take three orders here while it was super busy. all three orders were made fast and the manager had a good communication with all us costumers. this place has much better service than the theny is on the road that we are, I will never return.
Great service, great food! Very sweet and patient server, she picked up right away that my elderly Aunt has hearing difficulties!!! (You'd truly be surprised at how many people don't, and act rude, hateful and sarcastic ! Our server did not rush us, and still kept bringing the drink refills!! We will definitely be back!!
