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"Fantastic mountain pizza. Friendly and perfect customer service. Will definitely return."
Telefon: (+1)5305963902
Adresse: 401 Ponderosa Dr, 96137, Westwood, United States
Stadt: Westwood
Webseite: http://illagopizza.com/
Dienstag: 11:30-20:30
Mittwoch: 11:30-20:30
Donnerstag: 11:30-20:30
Freitag: 11:30-21:00
Samstag: 11:30-21:00
Sonntag: 14:00-20:00
Gerichte: 14
Ausstattung: 3
Kategorien: 5
Bewertungen: 819
We drive past Lake Almanor on an RV trip and this place was recommended by some locals. I tried several times to make reservations with phone at 6:00, but no one took it up so that we decided to drive 10 miles to try our luck. Upon arrival, the main hostess had the least courtesy and most haste to find reasons not to sit us, including the assumption that we tried to make online reservation I did not online, she said. Good. I didn't want to argue, we just wanted dinner, so I asked a reservation then. We had deliberately selected that they saw that they had a terrace with outside entrance, so we could sit there with our 9 months old pup. They had many tables available there, but she refused to sit us, now quotes no pets allowed. A beautiful spot. But the way our experience went, we let ourselves unite and confused, with no avenue to call forward, and with a hostess that did not hear ' mostly 'talking'. This is unfortunately a pattern that I see post COVID hosts too busy to remember why they are there first: to care for their guests, not to flickunt their ego. The world needs a little more kindness. Not so that people like me can sit inappropriately, but so we will understand ourselves without assumptions. To the woman in question, I would like to share Maya Angelous's famous quote in... I will never forget how you feel me. Blessing for you and your business a little empathy will give you a long way if only you are ready to 'listen'.
It stopped a job with my crew all day. Had friends Josh and Christa met us and they were embarrassed and we had no reservation. Stacy made room and let us all sit on the terrace! 8 of us!!!! Service was fantastic friendly and quickly superior how busy they were!. The food and margaritas were amazing!!! Thanks, guys great place!
We stopped in for a quick lunch. Outdoor tables were available with perfect weather and well placed umbrellas for shade or tables without for sunny service. We ordered a mini pizza and a turkey sandwich with mozzarella sticks. Everything was perfect and delivered as ordered by a great server. We would certainly eat there again.
Excellent service and delicious food. We sat on the deck and they allowed our dog to join us. They also brought out a bowl of water for her. Super thoughtful. I had the Alfredo with sausage and my husband had the turkey twist. Highly recommend this restaurant. It?s a bit on the expensive side, so perfect for a nice evening out.
Fantastic mountain pizza. Friendly and perfect customer service. Will definitely return.
