3 /5
Bewertung
★
★
★
Location 10/10, Room 7/10, needs updating, but clean. The major issue is the building, it is in desperate need of repair, first impressions last and when we sat at the front enjoying the view and surroundings the comments on the very tired buildings were numerous whether walking past the venue, sitting in the garden or even boats going by. Also because of the building condition, the week before we were moved from a river view front room to another double room on the side of the property because of a continued leak issue with the poor condition of the building. The staff were very helpful although short staffed at this time and helped as much as they could to improve our stay. Small things but helped reduce the stress of the room change on our short break. Breakfast was 9/10 , very nice. Evening meal not so 7/10. Tasted OK but lacked that visual appeal. Couple of small issues but they were sorted and staff were doing their best with who and what they had. Overall for the cost of the rooms there, the Swan Inn needs a lot of investment to bring it up to a condition where the actual building meets the standards expected. The website sets a standard that is not met when you arrive. Staff are at the forefront getting constant barrages of negative comments on the appearance which they can't necessarily do anything about, then staff shortages not allowing people to eat outside in the garden. Surely this in turn is having a negative effect on them, equaling staff shortages. Give them a building they can be proud to work at and the customers want to visit and the rest, surely will fall into place. Nearby activities: Large river boat right next door for tours on the river with on board cafe and bar. Knowledgeable staff and fun trips with a commentary on local land marks, value for money. A number of boats yards to hire day boats of various sizes. Gift shops, icecream and other cafes and bars near by for a varied visit at horning.