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"Moved into their area Christmas time. Have only managed to have takeaways so far, but the quality of the food and service is outstanding. Highly recommend ."
Telefon: +441865777402
Adresse: Road 152, OX4 2EA, Oxford, United Kingdom
Stadt: Oxford
Webseite: http://www.karmarestaurant.com
Gerichte: 10
Ausstattung: 18
Kategorien: 5
Bewertungen: 19489
Short version: First time one starrer, now I know not to trust the other ratings especially since they had a 4 star food hygiene rating. Served old food, manager said it was a taste difference and would not take any criticism. Gordon Ramsey where are you? These guys need you! Lost what could've been a two year client. If you are reading this, spend a bit more and get delivery from elsewhere or just eat elsewhere!! You have been warned! Long long version: Needed dinner as we were working in the area, the lower staff member was lovely and helpful and that's the only good thing that I will be writing. Coming from a Pakistani household, this style of cooking is an everyday occurrence and living out from home, I wanted to be reminded of the taste. We ordered two biryanis; one chicken and one lamb both rubbish. The vegetable curries that came with them tasted like food left out for a few days, but we were so hungry that we ate the biryanis and are now facing the repercussions. We went to return the curries and complain my first time complaining and I've eaten some bad stuff before, so this is telling). We spoke to the same member of staff and told her about the curries being off and the biryanis only being eaten due to sheer hunger. She went to tell the kitchen and returned to say that we could get a replacement dish for free but no refunds. Why would we eat from here again after you gave us out of date food?!? :S This is when the manager came and started saying about how tastes are different and that he saw the kitchen staff make it today. Well today must have been a while ago with the way that stuff tasted! I spoke about how I have eaten many biryanis and curries #brownandproud) and that his were awful, but he just started going off about tastes being different and that spicy food is nice. First of all, the food wasn't spicy at all sir! He stood firm in his belief that his restaurant was great and even claimed that busy restaurants go through their food quickly so they prepare new meals everyday... it had 2 people eating and 3 guys drinking, and we had walked passed it yesterday and it had been empty. Busy where????? Because it wasn't there! Unfortunately folks, we left due to him refusing to speak sense or listen and he refused to give us our money back so now we're £22 down and feeling awful in our bellies. The lower staff member definitely looked very sorry for us and I'm sure she brings packed lunches with her! Never eating here again and definitely telling everyone I know to steer clear actually might report to Oxford's food health department considering it was old food and that I feel unwell now)
Wow we were hoping for a decent, sumptuous Indian meal and we were not disappointed! As we are regular eaters of Asian/Indian food we have accumulated a succinct taste for the rich, spicy flavours of Indian/ Bangladeshi food. This restaurant surely deserves a higher star overall. Everyone has their own experience but for my wife and I we were simply blown away by the whole package here. Would we recommend this restaurant? Absolutely? Cleanness, attention to detail, staff on hand to help whenever we needed something. The soft lighting added to the ambience of the occasion and made the whole eating experience pleasurable indeed!
For what I was charged extremely disappointing. I ordered 2 chicken dishes where one was heavily infused with chilli and onions the other lacking chicken and mainly sauce. I got it delivered and was surprised when I had a call to say he was outside when the app showed it wasn't even out for delivery yet. I got no complimentary salad sauces. The food was cold and what taste there was left in your mouth was awful. Went to bed hungry. Would never give 1 star as they are obviously trying. Sorry wount be re ordering.
Myself and 2 friends had a great meal here. The service was great and we were made to feel vey welcome. The food was also excellent and we all enjoyed a variety of dishes. Would highly recommended this restaurant.
Moved into their area Christmas time. Have only managed to have takeaways so far, but the quality of the food and service is outstanding. Highly recommend .
