Keating Steak and Wine House

I hate leaving crummy reviews as I love and try to celebrate good food wherever I go and it just feels mean and petty to then go online and vent. In addition to that, one crappy review can have the effect of really dropping a great restaurants aggregate review which again is a great shame and does a good restaurant a solid disservice. So without venting I'd like to recall a visit to Keating Steak and Wine House from last Summer.My wife and I had the rare opportunity to get out and get some valued time to ourselves as my Mum babysat our daughter whilst we were all holidaying in Saumur (which by the way is beautiful and this experience should not stop you visiting).We turned up (admittedly without a booking) for lunch on a beautiful Summers day at 12.40pm the restaurant was nearly full with only 2 or 3 of it's 20 or so outside tables (however completely empty inside that had another 20 or so tables) but we were turned away which was a shame as I'd done my research and my wife and I were both in the mood for a classic steak frites and this according to my research was the go to place. We were then told to return in 10 mins as they'd be able to seat us. So we decided we would.Upon returning the instructed 10 minutes later (now with 6 or so table available and still empty inside) we were met with almost indignation by the same waiter of turning up to lunch at 12.50pm but after some gentle persuasion we were eventually seated. We ordered swiftly and both chose the €19 menu as we'd already studied the options and knew exactly what we wanted. Our drinks arrived after 15 minutes and following another 5 minutes I called the waiter to check on our starters as we were starting to get hungry and how long can a beef carpaccio and some mushrooms take? We were borderline insulted just to the point of thinking "did that really happen?" and told they were on their way.It's at this point that things started to become weirdly comical as my wife went inside to use the loo only to be told that it was "out or order" the waiter offered no other advise but my wife eventually found an alternative (she's smart that way having always been the resourceful type). My wife returned which is more that I can say for the waiter who only reappeared 15 minutes later with a raft of very angry fellow diners who'd been waiting to pay their bills (the other waitress on duty was we understand not trusted with money so could not handle money). Despite negotiating with both members of staff neither of our starters materialised and our lunch ended with our waiter presenting us with a bill for the bottle of wine saying that it was not possible to serve us as the kitchen was closing. This was at about 1.40pm, an hour after originally asking for a table. Needless to say we did not pay for the wine and then had the virtually impossible task of finding another restaurant that would accept us for lunch at 1.45pm (remember this is France).So apologies for the crummy review, who knows we might have just got you on a bad day as the vast majority of everyones reviews are all glowing. But an apology instead of abuse and indifference in ocean going quantities to our experience would have been appreciated and might even have been accepted.Enjoy!

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Hard to find Argentinian steak in France because French are so proud of their native meat… so go for it, Black Angus is so tasty.Try this with Chimichurri sauce (but spread it on a slice of bread, don’t spoil the meat!).Friendly (and patient) staff, but as I said: not easy to park the car in the neighborhood…

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Simply the best place in Saumur to dine at lunchtime and evening if you enjoy a really good steak perfectly cooked and with great service. Plenty of choice, very pleasant surroundings, great wine and food consistently good.

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We had lunch there and the food was delicious! Waiters are friendly and helpful. Nice terrace on the old town square. 100% recommendation.

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Good food and very pleasant ambience. The place was buzzing, yet not intrusive. Would definitely return.

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