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"We were sat at a table with no waitress or waiter. We left after no service for 10 minutes. Hosts could not explain why we did not have a waitress!!!"
Telefon: +15122587757
Adresse: 13435 US 183, Austin, 78750, United States Of America, North Browning
Stadt: North Browning
Webseite: http://kerbeylanecafe.com/
Montag: 07:00 -22:00
Dienstag: 07:00 -22:00
Mittwoch: 07:00 -22:00
Donnerstag: 07:00 -22:00
Freitag: 07:00 -22:00
Samstag: 07:00 -22:00
Sonntag: 07:00 -22:00
Gerichte: 10
Ausstattung: 2
Kategorien: 5
Bewertungen: 549
I have lived in Austin for 40 years. I love Kirby’s but the experience was not what I was expecting. I loved the server, but either she was new and was in training, but the order for my pancake got separated from the rest of the food. As a result, they brought the pancake early. When somebody realized what they had done, they took the pancake back and put it under the warmer until the rest of our food came.A second person, picked it up from the warmer and brought it back to us again. Again the food had not been received. My coffee was cold. I had to send it back and get another cup. The second one was warm, but not hot. It was a disappointing visit. I must say I have always love to go to Kirby‘s. I do miss the older Kirby where the restaurant was smaller, and the food was delivered quickly after it was cooked.
Awful treatment over the phone here by an entitled, insolent staff member who not only called me a 'Karen ' (are we even still saying that now?! to their manager when they thought I was on mute, but also had zero respect/care for the people with mobility difficulties that I was trying to make a reservation for. We will never come here again and I cannot believe the social prejudice for people with disabilities I just experienced.
Server with the glasses, mullet, and the open toed shoes was not attentive. At first we thought she was just nervous but at the end she was rude… and attentive to all the other tables around us. We asked for more napkins and she came back 10 minutes later with ONE napkin? Not sure what her deal was but don’t leave people at the table without water or utensils 10 minutes after the food comes out!
I’ve been going to kerbey lane for over 30 years. This location does not disappoint. They even made me my favorite cinnamon raisin pancakes great service.thank you
We were sat at a table with no waitress or waiter. We left after no service for 10 minutes. Hosts could not explain why we did not have a waitress!!!
