Ketaco Centro Comercial Caracoli

This place was recommended to me by someone who lived in Mexico City for 15 years, the taste of the food was not disappointing, on the contrary, I loved it. The service was fast and friendly. The prices are not so high compared to other stores in the Shopping Center. One detail is that they dropped a plate of meat taquitos on one of us, they promptly replaced it but in the account they charged us for the dish we ate and the one they threw on us, when making the claim they did not charge us. On that occasion I saw how the same waitress dropped a bottle of corona. I'll surely come back.

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It was a restaurant we loved to this day. The attention deteriorated by 300%. Today a waitress dropped all the sauce on top of my little daughter, and left without even apologizing, without bringing anything so we could clean it up, and with a bad attitude. And so it was all the attention, as if reluctantly. On the other hand, the food also deteriorated a lot, the portions were reduced by 30%. The absence of an administrator who cares about good customer service from all employees is evident at a glance.

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High prices for the quantity and QUALITY. The spiciness is more like an arequipe. Mexican? Nothing. The terrible attention, more attentive one of where the waiters were.

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The food is not ugly but it does not have Mexican flavors, the spiciness is not good at all. I would not go back.

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The restaurant is cool, but the flavors are not real Mexican food Rich atmosphere, super service

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