Kianti's Pizza Pasta

I'd wanted to try this place for a while and came in excited. The pizza I ordered did not disappoint, but the LONG WAITS and unexpected extra charges were otherwise... We waited for maybe 30 40 minutes for one pizza, and we had already been hungry when we arrived. I'm pretty sure part of why the food tasted so good was also because we were famished by the time the food came. I had also asked if it'd be possible to remove the spiciness, and our waitress said she was thinking the meat was the spicy ingredient and would look into it, and asked which meat(s) I'd prefer if they couldn't make the meat non spicy. She never mentioned any extra charges. When we got the check, the price of the pizza was MORE than what had been on the menu, and there were also EXTRA CHARGES for replacing the meat (which they did end up doing). She took a look and said we had a good eye and that something was off, took the check and came back, but the extra charges were still there... And only then when we asked her specifically about it did she say that there were extra charges for replacing the meat which was odd because we had replaced beef with a split of chicken/sausage, which are both less expensive than beef. Then we waited another 20+ minutes for our waitress to come collect our payment (she was busy serving other tables). I ended up having to get up and go to the front to pay, but the worker there told me he couldn't help me, and I needed to wait for our server... Thankfully the manager walked up to me to process my payment. Overall... A very disappointing experience, especially since the pizza was actually good and our waitress seemed really nice... It was just the long waits and unexpected charges that totally threw us off and were very unprofessional.

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Kianti 's is a fun and semi affordable Italian option in Santa Cruz! We really like the lasagna, spicy pasta, bruschetta pasta, and spicy breadsticks. My biggest issue is getting delivery from them, in person on the patio is pretty good. Delivery? We 've had THREE recent ones that the bag got so saturated that the food literally fell through the bag on to the ground or came apart. To expensive for this! Their bags used to be durable, and their to go containers used to be better too. It 's a simple change, either buy better bags and containers or at least double bag. I wrote them an email saying all this, which went unanswered. Seriously.... the worst place for yummy food to be is on the ground. We 're some of the top customers for delivery, apparently we 've ordered it more than 25 times (we 've also been dining there since it opened). If only they listened to their loyal customers, lol.

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This place was hopping on the weekend! It has a nice atmosphere, trendy, inside and outside seating and all the staff seemed friendly and professional. We tried several dishes (an appetizer, 2 pasta dishes, a pizza and a sandwich). The spicy breadsticks were good, but the rest was okay. Sadly, the descriptions sounded better than the taste. Overall, it was fine, just probably wouldn't rush back for the food. Ambience, yes.

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This review is for this Fiesta pizza; we have gotten it several times in the past and the avocados have been fresh (green). The past two times the avocados have been black like pictured here. It is obviously a bad avocado... sad to see it even being served; it's not a cheap pizza!

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Came here for the first time and wasn't impressed. Customer service was mediocre as was the food. The food was very bland and forgetful and the high price for everything didn't feel inline with what we experienced.

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