La Madeleine - Tisch reservieren

I ordered a coffee and a croque monsieur. The coffee arrived in regulation time. I drank it slowly while reading a newspaper. I finished the coffee which by then was cool. I asked the waitstaff to check on the rest of my order and was told it was next in line. I need to observe that the cafe was not extremely busy. I realised I needed to leave for an appointment before the croque was served. I told the waitstaff I had to go and that a refund was expected. At that instant the order was delivered. I stated it was too late, was offered a takeaway - which I didn't want. I was refused a refund by the male manager and in the acrimonious exchange that followed I was told it was 'people like me' who were the problem. I tried to remind him I was the customer and he the service provider in a hospitality area but was given no opportunity to even speak without being spoken over. I left without the Croque Monsieur and without a refund. Needless to say, I will not return and am posting this to discourage other people supporting this establishment. Coffee OK, food don't know, manager's interpersonal skills abominable!

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I stop in here fairly frequently, it's usually pretty busy but somehow I have always managed to get a table. Usually have a flat white coffee with a croissant, but the Hazelnut, Pear and Chocolate cake is also delicious!They do soups and some other hot foods, but I have never tried them. Great for Solo's and couples but they would struggle with larger groups over half a dozen, as the venue is quite small and they are not set up for this.

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Coffee is always outstanding along with the pastries. Today I tried the portugese tart, after dabbling into portugese tarts all over Portugal this tops them all! Dangerous, I'll be back for more. Don't tell my partner ????. Great service!!!

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Wow! What a delightful visit to a true French patisserie! Genuine baked goods cooked on site with a great French vibe and great coffee.

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Terrible. Woman in charge was very rude. Crepes came out cold and bland. Would not go back under any circumstances

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