Lake Lounge Bar Restaurant

Visited yesterday at 4pm and can confidently say we will never return. Ordered 4 soft drinks which took over 20 minutes to arrive and when they did arrived incorrect with additional drinks we didn't order. When ordering our food, several things we wanted off the menus including the childrens menu) were not available however nobody had said this to us prior and the waitress looked this this was clearly news to her when I informed her someone should have said this when we say down. 2 of our group ordered starters- £8 for 4 pathetic peices of calamari which didnt even have a piece of lemon or a bit of garnish on the side for presentation purposes- absolute rip off! Ordered 3 sunday lunches which took over hour to arrive and when they did eventually arrive were cold and missing the veg. When I questioned where the veg was on the plate, the waitress returned with some limp, wet and pathetic looking cabbage on a puddle and said there were no carrotts left. No apology no nothing. Told her is really wasnt acceptable and again was looked at like I was just being difficult. 5 minutes later another waitress appear with some equally pathetic looking carrots so they did have some clearly. Husbands chicken burger looked equally poor and pretty dry and burnt. The weather also took a turn whilst we were waiting for our food which had resulted in groups of drenched and very drunk people coming in from the beer garden who were being loud and brash cheering and just generally being drunken. The so called manager said and did nothing to quieten them down even though you could clearly feel a change of atmosphere inside from a family venue to what felt like being in the weatherspoon at 11pm on a Saturday night. As a result of the drunk groups, people were getting up and moving trying to get a table away from the noise and rowdiness. 2 pensioners who had moved eventually gave up and left without ordering informing the manager that it was because of the noise...again he did and said nothing. We couldn't bare being in the place for another minute so asked for the bill instead of desert. This arrived included drinks we didn't have on it which we had to get removed. Overall the service was terrible, food was shocking and atmophere awful. I never write reviews but didnt feel I could leave this one without one. This place needs to decide it its a bar or a restraunt, the manager needs to take charge, co-ordinate his staff and get a backbone to deal with drunken customers and the waitresses need some real training in expectations of good service.

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We have always been to the lake lounge and have never had any complaints about the food, or service it’s actually one of our favourite places but we went with our friends and children on Sunday , This is the first time ever but had to write a review as the food and service on this day wasn’t good at all, sorry to say. We had over an hour wait and our food all came separately which meant we didn’t eat together as intended. The restaurant wasn’t busy as it has been so not sure what was going on.

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After several disappointing lunches in and around the area we returned to the Lake Lounge today . We wasn't disappointed, ghe food was excellent and staff very friendly , great value also , why bother keep trying other places when the Lake Lounge always pleases .

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Food was excellent however the service was very slow, each table waiting over 1 hour to be served , not sure if this was staffing problems or a trick to generate a bigger bar bill

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Great food and service, enhanced by the live music from the neighbouring venue! We sat in the beer garden at the back, which is quiet and secluded.

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