1 /5
Bewertung
★
A disaster... more than ineligible... We are at the hotel with a reservation. We are welcomed by the manager who tells us not to have our reservation and declares that the hotel is complete. After discussion, he takes us to a room under the non-climatized 38-degree roofs and asks us for the sum of 120 euros. We tell him that the reservation cannot be changed and is not refundable what seems to be fun. The latter answers us that it's only money. Difficult discussion with our interlocutor who seems despicable or does not seem to understand everything. An employee arrives and tries after 1 hour 30 to explain that our reservation is well validated. But the one who doesn't seem to understand and asks us the sum of 100 euros. Meanwhile, two other couples arrived and we had the same unpleasant surprise we had. Ask us if it wasn't a hidden camera. In front of our insistence, the latter finally gave us a room. Cleaning not worthy of 4 stars, air conditioning does not work. The sheets are dirty. Exterior deplorable, poor maintenance. To flee, badly managed hotel, boss incompetent despite the goodwill of the employee!!!