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"For the negative.: small room and you have to go out to the pool or massage room... Positive: the site...the park...the view! The staff was kind. The restaurant was fine."
Telefon: +33450648300
Adresse: 665, Route Des Bains, Menthon-Saint-Bernard, France
Stadt: Menthon-Saint-Bernard
Gerichte: 7
Ausstattung: 8
Kategorien: 5
Bewertungen: 2728
An exceptional framework. The hotel has a very well maintained site with a very beautiful view of the lake. The space well being is perfect. Very nice reception and listening staff. However, following our 1st night, we ask in a benevolent way in the morning at the reception an additional cleaning regarding precise points large spider canvas above the head of bed, dust-filled metalwork and important trace of seche coffee to the coffee machine. What a surprise to see that when we returned at 6:00, nothing had been done... I return to the reception to ask again for this cleaning which in my sense should be seen by the cleaning team without notice. Two officers intervene very quickly to make the request. By removing the dust and spider cloths above the bed, everything falls on the cushions. They tapping 2 minutes the cushions outside without changing the cover or checking if they were clean I confirm that we had to remove the dust we even and noticed spots and holes on the silk We will unfortunately not return to this hotel because of lack of consideration and cleanliness. We wait for the email return promised by the receptionist, since we have not received any other form of excuse for these breaches.
Menthon's palace is simply beautiful. The atmosphere is wonderful and resides in it allows to cut with the daily life. The only negative point for me is at breakfast. Factored 29€ per person you can expect something else than defrosted pastries style Picard. We find the same in any two-star hotel. The hot chocolate comes out of a Richard coffee machine, there again as in a two-star banal... The bread is just suitable, in short it is not worthy of the standing of the establishment or then we have to review the rate charged.
The location of this property is magnificent. The view from every room over the lake is superb. The staff goes above and beyond in satisfying every request. We were however somewhat challenge as not everyone speaks English or any other language.
Great establishment. A beautiful spa, very large suite facing the lake. a small flat on breakfast or waiters quickly got overwhelmed... but otherwise it was perfect, pleasant guests...
For the negative.: small room and you have to go out to the pool or massage room... Positive: the site...the park...the view! The staff was kind. The restaurant was fine.
