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"A magical experience in the Sierra del Espadan. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic, Quiet"
Telefon: +34687522042
Adresse: Mar De Fulles, 12609 (Castellon), Spain, Alfondeguilla
Stadt: Alfondeguilla
Webseite: https://mardefulles.es
Gerichte: 32
Ausstattung: 15
Kategorien: 5
Bewertungen: 8972
It's a real shame what's going on with this site. The location is beautiful and the facilities, on paper, too. The problem comes with the obvious lack of maintenance and investment. Speaking in silver: the the the owner a s does not put a euro more than necessary for the hotel to go pulling. First of all, it will be eco-sustainable, but the photovoltaic installation is poorly dimensioned or it has faults and they are not repaired, which causes constant power outages. This is: periods without electricity, without running water (the water pump does not work without electricity , air conditioning (it is quite hot in summer . When the cuts occur, they turn on a diesel generator (take eco-sustainability! which apart from the irony that it is, causes quite a lot of noise. You go for a walk through the grove of protected trees and you listen to the generator in the background. From the rooms it seems not, but you can hear it too. Overall, the issue of energy is nonsense. Reading previous reviews it is seen that this has been the case for a long time and they do not solve it. It seems something typical of a developing country, really. The excuse of sustainability does not slip, that installation does not work correctly, there is no more. Other maintenance cleaning issues: cracked walls, swimming pool with a broken pump, cloth furniture in the pool and dining room with stains, cobwebs inside, blackening in the shower, rusty metal fixtures in the bathroom, etc... It's not that it was dirty as such, but in a 4 star hotel you expect other things. Another issue: coverage and Wi-Fi. The coverage in the hotel is very very bad, in general it is like not having it. This is not the hotel's fault of course, but there is no wifi either. There is only wifi in a corner of the reception, and it is quite bad. Bad for anything, even sending a WhatsApp. I have read some comments from the owner, I think from a year ago saying that they were going to put more repeaters to solve it. To date this has not happened. On the other hand, it is also sold as an ideal hotel for couples on some websites, or as a place of retreat and relaxation. Well, this is quite relative. In our 5 night stay, all nights we had one or even two creatures on each side of the room, with their consequent screaming, crying, etc. You also find them at the tables next to you at breakfast, lunch, dinner, pool, etc. This is not the fault of the hotel as such, but the truth is that retreat and relaxation has too little for too many times. The lunches and dinners are very good, but the breakfast is absolutely disappointing for a 4-star hotel. Toast with oil and tomato, some sausage and cheese, some fruit, a mini cake and a drink. You don't choose (only the drink , you can't have juice (from a bottle and coffee at the same time (I suppose paying more yes , every day the same... In short, it was good, but don't expect a buffet where you can choose to taste and put you to the top, nothing is further from reality. The staff is very friendly and very nice at all times, from this zero complaints. In summary: the site has a lot of potential and yet it gives every impression that the lack of investment in it is going to spoil it soon. A real shame.
I WILL NOT GO AGAIN TO MAR DE FULLES OR GIVE IT AWAY. I will try to summarize this bad experience with the hotel. Although most of the workers, (not all) within their means, were polite and tried to find solutions, the boss (as Mr. Juanma was called) did not care at all about the complaints, which we had from day one . Her attitude was total despotism because even on one of the occasions she entered the reception, where the girl only told us (I will communicate all your complaints) and even listening to that, she did not take action on the matter. On the last day, I did hear him, (with my last complaint), an I 'm sorry... but a sorry with no solutions, it 's not sorry. It 's a come, leave me the money and go. That others will come... That feeling stayed with us. I am not going to list all the complaints (many) because it would take me a long time and I was already quite upset in the 4 days we stayed. Yes, I would like to comment that one of the colleagues, who also presented her complaint to him directly, when he turned and took a couple of steps, he called her STUPID. This was already the last straw. I will not go to this place again I have it very clear. The place, like nature is fine. I am going to score low, because due to the treatment, it does not deserve more punctuation. A real shame.
The site had to be spectacular when it opened. But it's all very neglected. Dirty pool, rusty sunbeds, Chambao and shade cloths a bit torn, rickety tables, gardens and lawns not well cared for, broken wood due to lack of maintenance... During our two-day stay, the power went out 4 or 5 times , so the air in the room was disconnected and we got a little hot. Although we were super comfortable. To totally disconnect!!!! Super spacious and comfortable beds, just like the bathroom. Spectacular breakfast! Attentive and friendly staff.
Magnificent place to rest. Huge rooms Nice terrace Nice view Swimming pool with plenty of lounge chairs and sofa lounges Breakfast included Beautiful region Rooms: Huge rooms, king size bed Nearby activities: Caves San Jose Beaches less than 30 minutes away Walkability: Parking with access ramp to the rooms Food drinks: Menu at 28 euros drinks and coffee not included
A magical experience in the Sierra del Espadan. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic, Quiet
