Mariazeller Lebzelterei

I was in Lebzelterei on December 17. 2016. at around 11 am. I tried to order and asked a waitress (middleaged one) for gingerbread and coffee in English. She didn't understand and repeated something in German. Ok, then I asked for apfelstrudel and coffee and she brought them to me. Then I was looking for the toilet and I was standing in the middle of the entrance to another hall. The same waitress came from behind (I didn't see her) then she pushed (!!!) me and yelled (really, she really yelled at me!) at me from behind so that she can pass. After having eaten and drunk the coffee I tried to pay the bill but she ignored me passing by me a lot of times. Finally I succeeded to pay and she didn't say anything. Nothing. No 'thank you'... So I am still wondering if it was a bad dream because I am a kind person and people are generally kind to me - all the Austrians I met are really kind and hospitable people, all other people in Mariazell were very kind - the salespersons, everybody. So such a behaviour is really intolerable. Was it because I'm a woman, a Croat? Was it racism towards ''lower Slavic race'' or I shouldn't have appeared there alone? Anyway, my trip was exceptionally good, everything was very good, including food, people, so all the good things prevailed over this incident, but anyhow, I decided to share my experience with TripAdvisor site just in order to prevent such things happen.Gordana

• Nützlich
• Nicht nützlich
• Antworten

The headguard speaks German only. We don't talk, so she always ignored us. She even ignored the calls. There was no box for packaging the remaining foods only Alufoil. I wanted to pay with the credit card she didn't recognize when I showed the card she disappeared for a few minutes and sent me to the main desk. Later she came to the cashier and made a cancellation reception as prepared the entrance for credit card. This lady kills! I've never seen such an abnormal behavior in hospitality.

• Nützlich
• Nicht nützlich
• Antworten

Bedienung war äußerst zuvorkommend und freundlich. Essen konnte mit diesem hohen Standard nicht mithalten. Die Mahlzeiten waren zwar gut, aber zu weit entfernt von einer ausgezeichneten Note (Schnitzel zu sehr durch und trocken, Würstel aufgesprungen etc.).

• Nützlich
• Nicht nützlich
• Antworten

Very nice staff and good cakes! Super nice location with a good view of the church, market and people coming and going. If you like Mozartkugeln then have the hausetorte. It was lovely!

• Nützlich
• Nicht nützlich
• Antworten

Der Lebkuchen vom Pirker gehört zu Mariazell wie die Basilika, auch gutes Eis und Spirituosen, sehr schöne Mehlspeisen, guter Einkehrtipp!

• Nützlich
• Nicht nützlich
• Antworten