Marks Spencer Cafe

Track and trace not being checked by staff, sloppy service on the counter and most of the staff not wearing face coverings, sugar and condiments out for people to handle, only went in for a coffee was going to have something to eat but thought better of it. There was also a woman there with two children and they were running around between tables which was annoying but I felt the staff should have intervened given the covid situation staff should have been more responsible and should have asked the child's mother to get them to sit down instead a member of staff was chatting and seemed ok with the situation. Won't be going in again no matter who thirsty I am.

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I meet friends in here regularly and have never met a grumpy member of staff or been concerned with the food. If raw food was being served they would be shut down by Health Safety, if people are concerned about not having a Barista style coffee then there is a Costa close by where they should go instead. They do accommodate for vegans and have a good selection of non dairy alternatives. Please be kind, we have all had a tough couple of years, the masks were always an option, people seem to forget, it was never a MUST in M S, thank goodness they used discretion and no Spikes were attributed to this cafe!

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Have attended here several times living local nipped in for a quick lunch. Today I was very disappointed. I got shouted at for serving my own slice of cake as the signage was obstructed hadn’t seen it. My sandwich said piece of cake were not fresh at all. The sales assistant was rude unhelpful. Whilst wearing my mask sticking social distance was shocked to find a member of staff with her mask under her chin whilst flicking her hair playing with it behind the counter whilst chatting to other member of staff. Completely disappointed in the cafe today has definitely put me off returning.

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We visited this cafe shortly after it reopened after lockdown. We had expected it to be spotlessly clean and following the Covid safety guidelines. Sadly this was not the case. We had to find the sanitizer and clean our own table and move someone else's dirty dishes. Not many people were in there and I'm not surprised. There were dirty dishes on other tables that were still there when we left an hour later. No details were taken for track and trace either. Apparently they are not legally obliged to do this but maybe ethically it might be a good idea.

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Had to take my cups back 3 times because they were so dirty, the staff were really lovely apart from the one on the till.. she had no manners at all. We were given one napkin between three of us and the cutlery was so dirty .will not be returning

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